Sophos knowledgebase articles

Sophos Secure Workspace unable to connect to a WebDAV server if a self-signed certificate is used on the WebDAV server

This article covers which MIME types you will need to add on your IIS server to allow endpoints to update from your IIS HTTP source.

This article details the current known issues and workarounds with Sophos Cloud Server Lockdown

The following FAQ answers a number of key questions relating to Sophos Central Server Lockdown

This article details the steps required on Windows 2003 servers where the root certificate is not installed.

How to configure email encryption using Secure PDF Exchange (SPX).

This article lists the system requirements for the Endpoint Protection product only.

This article describes how to validate user accounts against existing user databases or directory services on other backend servers for using various functionalities on the UTM like User-Portal, HTTP Proxy etc.

SDE4Mac and iMac/Mac mini machines with an optional Fusion Drive

SafeGuard Enterprise Data Exchange encryption for distinct devices

Use the Like a USB flash drive (Live File System) option. Microsoft recommends using the Live File System mode when you want to "Burn any kind of file and use the disc in a Windows XP or later computer".

This article outlines the configuration steps and requirements for using Active Directory (AD) and Single Sign On (SSO) in Transparent Mode on Sophos UTM.

This article compares the various alerts that you can receive when using Endpoint Security and Control.

This article describes the steps to configure Astaro Security Gateway to force HTTP (or other traffic) across a single interface when balancing multiple WAN links.

The Sophos Messenger application enables Sophos to message administrators of Enterprise Console, Sophos Enterprise Manager and Control Center with important information.

This Knowledge Base Article can be used as a baseline for troubleshooting SafeGuard Enterprise Performance issues on the backend components such as SafeGuard Enterprise Server, SafeGuard Enterprise Database, SafeGuard Management Center and SafeGuard Web Help Desk installations.

This article provides a link to the document 'How to enable SSL encryption between SafeGuard Enterprise Backend and SQL Server'.

Sophos System Protection fails to install due to the SSP service failing to start. The error message: 'Failed to create database (FFFFFF80)' can be found in the spp.log.

This article describes how to recover data from a BitLocker encrypted drive by attaching it to another, BitLocker capable, system. The required BitLocker recovery key can be obtained in the SafeGuard Management Center.

Sophos Firewall (SF) supports Session Initiation Protocol (SIP) for multimedia communications (ex: VoIP).

Sophos Secure Workspace unable to connect to WebDAV server

How to configure specific MIME types for a Web CID in IIS 7.0/8.0

Sophos Cloud Server Lockdown - Known issues

Sophos Central Server Lockdown Frequently Asked Questions (FAQ)

Sophos Cloud Migration - Windows 2003 root certificate not installed

How to Configure Email Encryption with SPX on the Sophos UTM

System requirements for Antivirus protection for Mac

Sophos UTM v9.2 & AD Authentication

SafeGuard Disk Encryption/ SafeGuard Native Device Encryption for Mac on iMac/Mac mini machines with an optional Fusion Drive

SafeGuard Enterprise Data Exchange encryption for distinct devices

File Access Report fails to generate events for optical media burned in Mastered mode

How to configure Active Directory (AD) Single Sign On (SSO) in Transparent Mode

Comparison of Sophos's Malicious File Detection Technologies

How to force traffic over one WAN link using Multilink on Astaro Security Gateway

Sophos Messenger FAQ

SafeGuard Enterprise backend (Server, Management Center and Database) performance improvement recommendations

How to enable SSL encryption between SafeGuard Enterprise Backend and SQL Server

Sophos System Protection fails to install - 'Failed to create database (FFFFFF80)'

Data Recovery: Slaving Bitlocker encrypted drives

Session Initiation Protocol Support in Sophos Firewall