Advisory: Sophos Endpoint Security and Control version 10.3.7
This article details information relating to the release of Sophos Anti-Virus 10.3.7.
View ArticleUser accounts required by Sophos Enterprise Console
Where they are used, what rights they require and best practice for the accounts
View ArticleHow to change your default warehouse, working directory and default update...
This article describes how to change the defaults that are set up using the Download Security Software wizard. We recommend doing this before running the wizard, but the instructions for doing it after...
View ArticleSophos Endpoint Protection: retirement calendar for supported platforms and...
Product and Platform Retirements: Endpoint Security and Control - retirement dates for supported platforms and operating systems
View ArticleSupport for Sophos Anti-Virus for Mac on OS X 10.9 (Mavericks)
This article details which versions Sophos supports running on OS X Mavericks (OS X 10.9) and the release dates.
View ArticleOnly 'Recommended' version is available for packages under 'Software...
Your current license is limiting the available versions that can be subscribed to.
View ArticleSophos Cloud installer return codes
This article lists a number of return codes as returned by SophosInstall.exe.
View ArticleInstalling SAV Dynamic Interface (SAVDI) on servers running Sophos Anti-Virus...
This article outlines some additional steps which are required when installing SAVDI in combination with Sophos Anti-Virus for Unix/Linux Version 9
View ArticleFAQ: Heartbleed bug
This article provides the frequently asked Support questions for Heartbleed.
View ArticleHow to reconfigure all RED devices at once
This article explains how you can reconfigure all your RED device at once.
View Article'Failed to create the virus engine while processing message' error in...
Errors are seen for a period of up to 4 minutes during an update to Sophos Endpoint Security and Control
View ArticleToken and Smartcard Support in SafeGuard Device Encryption 6.10
Token and Smartcard Support in SafeGuard Device Encryption 6.10
View ArticleModifying the Time-To-Live (TTL) of downstream messages from Enterprise Console
Modifying the TTL of RMS message files
View ArticleSophos Diagnostic Utility (SDU): how to download and install
This article describes how to install the Sophos Diagnostic Utility (SDU) and provides a link to information on how use the tool and send the results to Sophos Technical Support.
View ArticleHow to include Sophos Cloud endpoint software in an image
Including Sophos endpoint software in an image.
View ArticleInformation about the Sophos Mobile Control iOS app update
This article provides some information about the latest release of the Sophos Mobile Control iOS app update and the reason for the early release.
View ArticleSophos Update Manager fails to download (error 'Cannot create stream' and...
A firewall blocking specific file types or similar (Sonicwall are great at doing this)
View ArticleError saving SUM update details: The operation failed...Failed to create a...
After configuring the Sophos Update Manager an error is returned, 'The operation failed. Details: Failed to create a warehouse check action! SDDM returned 0xffffffff'
View ArticleSite-to-site VPN vor Amazon VPC
This article provides information of configuration and usage of Site-to-site VPN for Amazon VPC.
View Article