Enterprise Solutions: Windows NT log files
Describes the log files created automatically, and those that can be created manually.
View ArticleEndpoint Security and Control: Retirement calendar for supported platforms...
Retirement is when all urgent software fixes, protection updates and support will end. The date shown is the last date for support
View ArticleMySophos: Activation email not received
This article describes what to do if you don't receive an activation email for MySophos.
View ArticleHow to uninstall applications detected by Application Control
Sophos Anti-Virus for Windows 2000+ with Application Control does not uninstall applications, you must use a standard method of uninstalling it.
View ArticleSophos UTM: Search engine reporting
The Sophos UTM Web Protection module automatically stores the Search Engine queries performed by users. This article describes how to view this data.
View ArticleUTM Web Application Firewall - configuring session stickyness (cookie based)
This article describes the use of the 'Use sticky session cookie for backend selection' in UTM Web Application Firewall (WAF).
View ArticleHow to bypass individual WAF rules in UTM 9.2
This article explains how to bypass individual WAF rules in UTM 9.2.
View ArticleSophos Mobile Control - Android Pattern Lock
This article advises the current password settings for Android devices that are being used with Sophos Cloud Mobile Control.
View ArticleSophos Anti-Virus and Rapport interaction
Rapport, allows online banks, brokerages, retailers, and healthcare organizations to protect their customers from identity theft and financial fraud.
View ArticleRecommended settings for Anti-Virus and HIPS
In normal use you should run Sophos Anti-Virus for Windows 2000+ with the default settings. The more items you check, particularly with on-access scanning, the more system resources will be taken up by...
View ArticleRecommended on-access scanning settings for 9.7
In normal use you should run Sophos Anti-Virus for Windows 2000+ with the default settings. The more items you check, particularly with on-access scanning, the more system resources will be taken up by...
View ArticleHow to resolve 'Malware not cleaned up' alerts in Sophos Cloud
This article explains what to do next if there are alerts in the SophosCloud dashboard or you receive emails regarding 'Malware not cleaned up'.
View ArticleWhich account is used to cleanup malware?
This article explains which account is used for cleanup depending on which feature of Sophos Anti-Virus has called the cleanup request.
View ArticleSophos Technical Support Videos: Index
This article provides an index of the Sophos Technical Support videos which provide information on a number of frequently performed tasks.
View ArticleApplication Control list out of date
The list of applications in your policy is not matched by the latest released list downloaded by SUM.
View ArticleEnterprise Console: Authorizing a previously blocked application
This article describes how to authorize applications which have been blocked by an Enterprise Console application control policy.
View ArticleEncryption events are not fully translated into the correct language
In this scenario Encryption events are not correctly displayed in the Encryption event viewer or Computer Details. The last part of the message is displayed in a different language.
View ArticleA new instance cannot be created because Microsoft .NET is not installed
This message is specific to Windows 2008 SP1 and prevents a failed installation of SQL Server
View ArticleError messages from CABARC.exe sometimes occur when you reboot the endpoint...
The application failed to initialize properly (0xc0000142). Click on OK to terminate the application.
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