How to grant access for Support by using the Support tunnel
This article provides an overview on the new Support tunnel feature.
View ArticleCreating a Windows 95/98/Me startup disk
A startup disk is useful for clean booting an infected computer to rid it of a virus. You can create a startup disk in Windows 95, Windows 98 and Windows Me.
View ArticleWhat is a Winmail.dat file?
Winmail.dat is an attachment that might be added to messages from a Microsoft Exchange for Windows or Microsoft Outlook client if the recipient's email client does not support Rich Text Format.
View ArticlePatching your operating system to protect against computer viruses
Up-to-date anti-virus software is essential in defending against computer viruses. So too is ensuring that systems are protected with the latest security patches to fix software vulnerabilities.
View ArticleSafeGuard Device Encryption POA fails to load on DELL Latitude 3*50, E5*50,...
After installation of SafeGuard Device Encryption Client, the POA fails to load. Depending on the currently configured SATA Operation mode in the BIOS, a different error message will be shown. A hotfix...
View ArticleSystem Requirements for Enterprise Console
System Requirements for Enterprise Console: Available in Endpoint Protection
View ArticleSophos Anti-Virus: languages supported
Sophos Anti-Virus for Windows is available in English, French, German, Italian, Japanese and Spanish.
View ArticleHow to test that Sophos Endpoint detection features are working
How to demonstrate that Sophos Anti-Virus is functioning correctly by running safe tests
View ArticleError email "Could not get vpp users from apple vpp service" sent out when...
This article describes an issue which occurs when clicking on the "VPP Users" section or an app purchased via Apple VPP.
View ArticleRetirement of Sophos Anti-Virus for Linux, UNIX, Netware, and OpenVMS...
Retirement of Sophos Anti-Virus for Linux, UNIX, Netware, and OpenVMS platforms and product versions
View ArticleClient enrollment procedure for Sophos Mobile Control v5
With SMC v 5.0 the enrollment procedure for the SMC Client has changed. This article describes the new process.
View ArticlePureMessage store scanning has encountered an application error (details:...
This error is logged during scanning of the Exchange Information Store by PureMessage version 4.
View ArticleRetirement calendar for Sophos endpoint products, management consoles, and...
Retirement calendar for Sophos Endpoint products and PureMessage
View ArticleSophos Web Appliance: Search term reporting
Sophos Web Appliance: Search term reporting
View ArticleSophos Cloud Platform Requirements and Retirement Dates
The platform requirements and retirement dates for Sophos Cloud can be found in this article
View ArticleSophos credentials: usernames and passwords for Sophos customers
Ensure that you supply the correct credentials (username and password) for our products. If you do not have a licence, visit our product pages to download evaluation versions of our software. You will...
View ArticleHow to submit samples to Sophos
Follow the links in this article for details of how to submit samples of suspicious files (possible malware) or spam to Sophos.
View ArticleHow do I know which operating system my computer is running?
Follow through these questions to discover which operating system your computer is running.
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