How to make a bootable USB stick with a Sophos Bootable Anti-Virus ISO
This article describers how to make a bootable USB stick with a Sophos Bootable Anti-Virus ISO
View ArticleObvious spam is not being blocked by PureMessage for Exchange and the spam...
Obvious spam is not being blocked by PureMessage for Exchange and the spam data version appears to be out of date.
View ArticleAdvisory: Workaround for RED issues (Bug ID 34563 and 34558) in Sophos UTM...
This article explains the workaround for the RED issues (Bug ID 34563 and 34558) in Sophos UTM v9.308
View ArticleCompatibility with Microsoft Enhanced Mitigation Experience Toolkit (EMET)
Microsoft Enhanced Mitigation Experience Toolkit (EMET) monitoring can generate Buffer Overflow detections when monitored processes are launched
View Article'Error unable to get local issuer certificate getting chain' when running the...
This article explains how to solve the error 'Error unable to get local issuer certificate getting chain' when running the Sophos Mobile Control SSL certificate wizard.
View ArticleSophos Cloud Server Lockdown Beta Frequently Asked Questions (FAQ)
FAQ for Sophos Cloud Server Lockdown Beta
View ArticleWarning: 'You must run the Sophos Upgrade Advisor before upgrading'
Running the 4.7 installer before running the separate Upgrade Advisor tool is not allowed.
View ArticleSophos Update Manager (SUM) - release dates for forthcoming versions
This article lists the proposed release version numbers of SUM for the coming six month period.
View ArticleSafeGuard Device Encryption POA fails to load on DELL Latitude 3*50, E5*50,...
After installation of SafeGuard Device Encryption Client, the POA fails to load. Depending on the currently configured SATA Operation mode in the BIOS, a different error message will be shown. A hotfix...
View ArticleSophos Virtualization Scan Controller: Frequently Asked Questions
Frequently asked questions regarding the Virtualization Scan Controller tool
View ArticleSophos for Microsoft SharePoint access to certain interfaces fails with...
Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
View ArticleThe Sophos PureMessage service Fails to start 0x80007005
The Sophos PureMessage Service Fails to start with error 0x80007005.
View ArticleSupported Platforms for Sophos Endpoint Security and Control
This article provides a link to a spreadsheet detailing the system requirements, including platform and database requirements for the on-premise product Sophos Endpoint Security and Control
View ArticleConfiguring your FTP client to connect to Sophos' FTP server
Configuring your FTP Client to connect to Sophos' FTP
View ArticleHow to grant access for Support by using the Support tunnel
This article provides an overview on the new Support tunnel feature.
View ArticleSquare brackets '['']' not detected by PureMessage's SMTP Content scanning
When adding detection for a word or phrase containing square brackets '['']', this is not detected by either the 'On blocked phrase' or 'On offensive language' SMTP scanning options.
View ArticleAdvance notification of which Application Control Identities will be included...
This article points to the list of Application Control Identities that will be available in the next release
View ArticleCould not contact Master Synchronisation server when opening PureMessage console
Could not contact Master Sycronisation server "servername" when opening puremessage
View ArticleDiffers from policy - General
One or more clients report their status to the Console as "differs from policy", under the "Status" tab | "Policy compliance" column.
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