Differs from policy - Anti-Virus and HIPS policy
One or more clients report their status to the Sophos Enterprise Console as "differs from policy" under the "Anti-Virus Details" tab | "Anti-Virus and HIPS policy" column.
View ArticleDiffers from policy - Application Control policy
In the console the 'Application control policy' column shows 'differs from policy'
View ArticleLogging entries and email alerts contain duplicated folder names in URL paths
When checking the Sophos for Microsoft SharePoint logs or receiving an email alert for an item, there is a duplicated folder name in the URL path.
View ArticleWhich machine name is sent to the Sophos Enterprise Console in different...
Which machine name is sent to the Sophos Enterprise Console in different situations, and how to override it if needed
View ArticleHow to test that Sophos Endpoint detection features are working
How to demonstrate that Sophos Anti-Virus is functioning correctly by running safe tests
View ArticleHow to restore files cleaned up with SafeClean functionality
Restoring files that were recently cleaned up by Sophos Anti-Virus products with SafeClean functionality.
View ArticleSophosInstall.exe command line switches
The switches that can be passed to SophosInstall.exe to help with automating the installation.
View ArticleHow to deal with bulk email using PureMessage for UNIX
PureMessage For Unix: dealing with BULK email
View ArticleCaught Certificate request refused by certification manager, subject identity...
The message router does not have a certificate.
View ArticleDeployment scenarios: Methods of remotely installing Sophos endpoint software
This article is a landing page for information on the various ways in which you can allow deployment of Sophos endpoint security software
View ArticleSophos releases patch for possible black screens when using SafeGuard Device...
With certain specific combinations of BIOS versions and graphics cards from various vendors, installing SafeGuard Device Encryption may lead to an inaccessible machine
View ArticleErrors are displayed when you try to open or create files in an encrypted...
After changing the location of the CSC folder, errors are displayed when you try to open or create files in an encrypted offline folder.
View ArticleHow to keep Sophos Anti-Virus for Linux/Unix v4.x installation up-to-date
In order to be fully protected, you are strongly advised to use Sophos Update Manager (SUM) to ensure that your installation of Sophos Anti-Virus is fully up to date.
View ArticleWindows Services and Windows Task Manager
How to find and open Windows Services and Windows Task Manager
View ArticleSafeGuard Enterprise backend (Server, Management Center and Database)...
This Knowledge Base Article can be used as a baseline for troubleshooting SafeGuard Enterprise Performance issues on the backend components such as SafeGuard Enterprise Server, SafeGuard Enterprise...
View ArticleSSL/TLS (FREAK) vulnerability: affected Sophos products and versions
A vulnerability has been found in versions of SSL that may affect Sophos products. This article describes which products are currently affected.
View ArticleSafeGuard LAN Crypt Administration 3.80: file format settings in SafeGuard...
SafeGuard LAN Crypt Administration 3.80: file format settings in SafeGuard LAN Crypt Administration 3.80
View ArticleRemoving malicious files with SAV32CLI
On Windows computers Sophos Anti-Virus may be unable to delete files because they are held open by the operating system. To delete these files, you might need to use the command line scanner SAV32CLI.
View ArticleSophos Anti-Rootkit: Overview
Sophos Anti-Rootkit is a tool for removing rootkits, and cleaning up any malicious files.
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