Regulatory compliance of Sophos SG appliances, UTM appliances, RED...
Regulatory compliance of Sophos SG appliances, UTM appliances, RED appliances, and Access Points.
View ArticleUsing backupdb.bat and restoredb.bat: How to back up and restore the Sophos...
Sophos strongly advises that you make a backup of the Sophos database before making any alterations to it
View ArticlePureMessage for Microsoft Exchange: troubleshooting spam rules download problems
A general troubleshooting guide for when PureMessage Spam rules fail to update
View ArticleHow to change the logging level for the Sophos Patch Agent
This article describes how to increase logging for the Patch agent from the default level
View ArticleSophos PatchChecker Tool
Details on how to manually run a patch assessment and generate patch logging to aid troubleshooting
View ArticleList of third-party security software removed by Sophos Endpoint Security and...
A full list of products currently supported for detection and removal by the Sophos Competitor Removal Tool.
View ArticleError 0x00000049 when protecting an endpoint computer
The CRT option was set to detect only or you attempted to protected a computer with a third-party firewall installed.
View ArticleSafeGuard Enterprise: Password change scenarios
The user is either prompted to enter their old password when they change their password, and/or they cannot log in to the computer using their new password.
View ArticleSophos SafeGuard Authentication Service is not running, no further action...
The article illustrates two possible root causes for the SafeGuard Authentication Service being unable to start.
View ArticleRemoving malware from a computer running Mac OS X
Detailed instructions, with screenshots, for removing malware from a Mac OS X computer
View Article'Timeout while attempting to connect to the specified address. There may be a...
Sophos Update Manager (SUM) fails to connect to its parent address and shows a timeout error.
View ArticleSophos Anti-Virus for Windows: manually updating machines using the IDE files
explains how to manually update your computers by downloading and installing the latest IDE files.
View ArticleRegular Expressions for Defining URL Patterns in Sophos UTM
This document explains how to use Perl compatible regular expressions in the Web Protection feature of Sophos' UTM Appliance.
View ArticleWindows 8.1 and Windows Server 2012 R2 - support for Sophos products
This article provides details of Sophos support for Windows 8.1 and Windows Server 2012 R2
View ArticleEnd of life for Sophos Anti-Virus fixed version packages
This article lists the dates for end of support/retirement of fixed packages.
View ArticleTypes of SXL Lookups present in the Sophos Endpoint.
This article provides an overview of the different types of SXL lookups that are present in the Sophos Endpoint.
View ArticleHow to connect the Sophos UTM to the Sophos SMC Server
How to connect the Sophos UTM to the Sophos SMC Server
View ArticleSav for NET APP - 64 bit support Snap-in is missing from the list
net app netapp 64 bit 64bit snap-in snapin snap in
View ArticleUnified Threat Management 9.x Administration Guides
Links to the PDF administration guides - with major versions available in English, German, and Japanese.
View Article