How to configure the RED tunnel compression
This article provides the configuration steps needed to configure the tunnel compression for RED.
View ArticleEnterprise Console: configuring message relay computers
A message relay computer relays messages (virus reports, etc.) from workstations running Sophos Anti-Virus to your management server.
View ArticleSafeGuard LAN Crypt Client: How to create a Status Information file for the...
SafeGuard LAN Crypt provides a new menu entry for status information which shows all the client settings. This status information can be exported to a file (XML) which can be very helpful for...
View ArticleFollowing installation of SafeGuard Enterprise, you cannot log in as an...
SafeGuard Enterprise only allows one user session, so when a remote user logs on to the system, the remote connection attempt will fail unless the currently running session is shut down.
View ArticleDomains accessed by Sophos Cloud and the managed client software
A number of domains are accessed in order for Sophos Cloud software to work.
View ArticleHow to restore files cleaned up with SafeClean functionality
Restoring files that were recently cleaned up by Sophos Anti-Virus products with SafeClean functionality.
View ArticleCalendar of release dates for forthcoming versions of Sophos Anti-Virus
This article lists the proposed release version numbers of Sophos Anti-Virus for the coming six month period.
View ArticleSophos Technical Support Videos: Index
This article provides an index of the Sophos Technical Support videos which provide information on a number of frequently performed tasks.
View ArticleSummary of port configurations in Sophos applications
This article is in the form of a table that lists ports used by Sophos applications.
View ArticleActive Directory Sync Utility re-prompts for the LDAP credentials
"The LDAP server is unavailable." message shown in the 'Sophos Cloud AD Sync' event log when trying to connect to AD
View ArticleHow to: Exclude items from scanning (video link included)
How to: Exclude items from scanning (video link included)
View ArticleHow to create a MySophos login to download your Sophos software
This article explains how to set up a new MySophos account and how to link that account to your download credentials.
View ArticleSophos Bootable Anti-Virus: download and CD creation instructions
This article explains how to obtain the Sophos Bootable Anti-Virus (SBAV) tool and create a CD to use on the infected computer
View ArticleHow to uninstall Sophos Cloud from a Windows or Mac computer
The video attached to this article shows how to uninstall Sophos Cloud from a Windows or Mac computer. It also describes how to disable Tamper Protection, if this is necessary.
View ArticleSophos E-mail Appliance: Unable to release quarantined messages using...
In a clustered environment, end users are unable to release messages by replying to quarantine summary e-mails.
View ArticleIndex of system requirements for all Sophos products
System Requirements: Landing page for all products
View ArticleHow to access the Windows Control Panel
Windows Control Panel provides a location from which you can configure the functionality and appearance of your computer. This article describes how to access Windows Control Panel.
View ArticleHow to analyze verbose logging for troubleshooting 'Differs from policy' errors
This article picks up from and explains how to perform log analysis for a differs from policy issue. If you have not already read article 113069.
View ArticleSophos Cloud - 2 base policies
During the creation of the Sophos Cloud account, 2 base polices were created.
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