Sophos SafeGuard Release Notes Landing Page
Sophos SafeGuard - Links to product Release Notes
View ArticleUsing Process Monitor to capture system events
Sophos Technical Support may require to investigate what files and registry keys are being accessed by an application. In these events, we will request that you gather a Process Monitor log for us.
View ArticleSafeGuard Device Encryption POA fails to load on DELL Latitude 3*50, E5*50,...
After installation of SafeGuard Device Encryption Client, the POA fails to load. Depending on the currently configured SATA Operation mode in the BIOS, a different error message will be shown. A hotfix...
View ArticleError message "Invalid license. Aborting." when entering Sophos Mobile...
Entering the SMC license key brings up the error "Invalid license. Aborting." which might be caused by a proxy server.
View ArticleTesting that Sophos Endpoint detection features are working
How to demonstrate that Sophos Anti-Virus is functioning correctly by running safe tests
View ArticleChanges to the Sophos Anti-Virus only and Server only licenses
This article details the additional steps that have to be made by customers having a 'Sophos Anti-Virus' license in order to stay protected.
View ArticleHow to migrate Sophos Secure OS to Sophos Cloud
Information and instructions on how to migrate Sophos Secure OS to cloud
View ArticleSophos Anti-Virus scanning is running slowly
Slow scanning may result from your computers being unable to connect to Sophos Live Protection (Sophos cloud). This article describes how to check the connection.
View ArticleSophos Anti-Virus custom action install log shows the message: Failed to grab...
AutoUpdate shield shows a problem and when checking the AutoUpdate log (ALC.log) it shows installation of SAVXP failed.
View ArticleSophos Cloud AD Sync Utility Frequently Asked Questions (FAQ)
FAQ for the Sophos Cloud AD Sync utility
View ArticleSophos Secure Operating System FAQ
An overview and commonly asked questions regarding Sophos Secure Operating System for Amazon Web Services.
View ArticleFrequently asked questions about the Sophos Mobile Control sync process
This article answers some frequently asked questions about the Sophos Mobile Control synchronization processes on the different platforms and apps.
View ArticleSophos Cloud Server Lockdown Beta Frequently Asked Questions (FAQ)
FAQ for Sophos Cloud Server Lockdown Beta
View Article'Failed to connect to Sophos Cloud: Check URL' error when attempting to...
Failure to configure MCS to manage a Secure OS server with Sophos Cloud
View ArticleSophos Endpoint Protection: retirement calendar for supported platforms and...
Product and Platform Retirements: Endpoint Security and Control - retirement dates for supported platforms and operating systems
View ArticleFebruary 2015 release of Sophos Anti-Virus for Mac version 9.2.4 to the...
During February 2015 we will be releasing Sophos Anti-Virus (SAV) for Mac version 9.2.4 to the Recommended subscription line. This replaces version 9.1.8.
View ArticleHTTPS End-User page blocking
This article explains the handling of block event of an https end-user pages.
View ArticleHow to configure the Switch Port VLAN tagging for a RED 50
This article provides an overview of how to use RED VLAN tagging.
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