SafeGuard Enterprise 7.0 - Active Directory synchronization issues - Patch
Sophos releases patch for AD synchronization issues in SafeGuard Enterprise 7.00.0.97 Management Center
View ArticleSophos Cloud current Beta Frequently Asked Questions (FAQ)
FAQ for Sophos Cloud current Beta
View ArticleSophos Anti-Virus for vShield: Anti-Virus and HIPs policy - applicable settings
Sophos Anti-Virus for Linux / Unix: Anti-Virus and HIPs policy - applicable settings
View ArticleRecovering data from a volume-based encrypted SafeGuard Device Encryption Client
An encrypted SafeGuard Enterprise Client can no longer be accessed by the usual methods. This article describes how to access data on an encrypted client in case of emergency.
View ArticleConfiguring a Mac OS S X CID to use a Message Relay
Configuring a Mac OS S X CID to use a Message Relay
View ArticleSophos Anti-Virus for Linux/Unix: Phone-home data FAQs
As part of the version 9.7 release of Sophos Anti-Virus for Linux and Unix we are adding the capability for the product to āphone-homeā some product and platform details. This article describes the...
View ArticleWhich machine name is sent to the Sophos Enterprise Console in different...
Which machine name is sent to the Sophos Enterprise Console in different situations, and how to override it if needed
View ArticleSophos UTM - 9.2xx to 9.304 up2date fails
Steps to perform to resolve up2date failures from 9.210 to 9.304
View ArticleSafeGuard LAN Crypt Client - How to use the Ignore and Exclude path within a...
How and when should you use the Ignore and Exclude path within a SafeGuard LAN Crypt profile?
View ArticleWeb Control policy fails to be sent to computers
Web Control policy fails to be sent to computers due to policy issue.
View ArticleUnified Threat Management 9.x Administration Guides
Links to the PDF administration guides - with major versions available in English, German, and Japanese.
View ArticleSophos Mobile Control app could not be activated after installation of Sophos...
This article describes an issue within Sophos Mobile Control 3.6.0 where the iOS app is not activated automatically. In addition, the activation button is not displayed within the device details of the...
View ArticleCompany email account is not used when documents or photos should be shared
This article describes an issue where iOS users cannot select the company email account to send out documents or pictures using the "Share" button within an app. Instead, the users are prompted to...
View ArticleHow to deactivate certain ciphers of the JBoss component in Sophos Mobile...
It might be necessary to deactivate certain ciphers provided by JBoss to succesfully pass a Security Penetration Test of the SMC server.
View ArticleRemoving malware from a computer running Mac OS X
Detailed instructions, with screenshots, for removing malware from a Mac OS X computer
View ArticleHow to create an APNs certificate with the APNs certificate Wizard
To use the built-in Mobile Device Management (MDM) protocol of devices running Apple iOS 4 (or higher), Sophos Mobile Control must use Appleās Push Notification service (APNs) to trigger the iOS...
View ArticleSupported Platforms for Sophos products
This article provides a link to a spreadsheet detailing the system requirements, including platform and database requirements for Endpoint Security 9.5 and above.
View ArticleSophos Cloud installer and the detection of other security software
Sophos Cloud installer has the ability to detect and remove some third-party security software before installation. This article describes what to do if this fails.
View ArticleSystem requirements for Antivirus protection for Mac
System requirements for Antivirus protection for Mac
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