User accounts required by Sophos Enterprise Console
Where they are used, what rights they require and best practice for the accounts
View ArticleHow to Uninstall Sophos Network Access Control From the Network
Step-by-step overview to remove Sophos NAC
View ArticleHow the user usage is calculated in Sophos Cloud
Information on how the 'usage' number as displayed under 'Account >'Administration' is calculated.
View ArticleLanding page: Sophos iView overview and links to further resources
This article provides all needed information for Sophos iView.
View ArticleUpgrading to Enterprise Console 5.2.x with an unsupported SQL Server Version
Unsupported SQL Server version found during upgrade.
View ArticleHow to upgrade Sophos Control Center 4.x to Sophos Enterprise Console 5.x
How to upgrade Sophos Control Centre 4.x to Sophos Enterprise Console 5.x
View ArticleAdministrator's rollout guide for potentially unwanted application (PUA)...
This article describes some of the issues relating to potentially unwanted application (PUA) protection, and outlines a system for phased deployment of PUA protection across your network.
View ArticleAdministrator roll-out guidelines for Sophos firewall
These guidelines cover the phased deployment of Sophos Client Firewall across your network.
View ArticleManually creating the Sophos databases for Enterprise Console as part of an...
Creating the Sophos databases without running the installer on the SQL Server
View ArticleBest Practice: subscribing to Sophos Anti-Virus for Netware from Enterprise...
When you add a subscription to Sophos Anti-Virus for Netware in Enterprise Console, you will have to add each Netware server as a separate distribution point in Sophos Update Manager.
View ArticleDeployment scenarios: Methods of remotely installing Sophos endpoint software
This article is a landing page for information on the various ways in which you can allow deployment of Sophos endpoint security software
View ArticleList of third-party security software removed by Sophos Endpoint Security and...
A full list of products currently supported for detection and removal by the Sophos Competitor Removal Tool.
View ArticleEnterprise Console: error "Incompatible Certificate"
Enterprise Console will display the following error messages about incompatible certificates if the SSL certificate on the workstation running Sophos Anti-Virus (endpoint) is not compatible with the...
View ArticleEnterprise Console: DNS error
If workstations running Sophos Anti-Virus for Windows cannot determine the management server's IP address from that computer's name, they will be unable to communicate with the server.
View ArticleSophos Anti-Virus for Windows: console unable to contact managed workstations
Enterprise Console may sometimes be unable to contact the copy of Sophos Remote Management System (RMS) on computers (endpoints) running Sophos Anti-Virus for Windows.
View ArticleInstallation of SafeGuard Enterprise Device Encryption on RAID based systems
The article explains the use of SafeGuard Enterprise on hardware/software RAID based systems and shows detailed test scenarios
View ArticleHow to create an APNs certificate with the APNs certificate Wizard
To use the built-in Mobile Device Management (MDM) protocol of devices running Apple iOS 4 (or higher), Sophos Mobile Control must use Appleās Push Notification service (APNs) to trigger the iOS...
View ArticleiOS devices in Sophos Mobile Control stop syncing and you cannot send...
All iOS devices in Sophos Mobile Control stop syncing, and you cannot send commands to them via the Sophos Mobile Control console.
View ArticleOnline SQL server/instance not appearing when clicking the 'Browse' button...
During the PureMessage for Microsoft Exchange installation, in the 'PureMessage Database Settings' screen, you click 'Browse' but do not see a currently online SQL server or instance.
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