Are SQL AlwaysOn Availability Groups supported by Sophos products?
Details of support for this SQL high availability technology
View ArticleUTM: How to run Up2Date
This article explains how to upgrade your UTM via the automatic Up2Date system
View ArticleSafeGuard Device Encryption: Credential provider wrapping templates
You can configure SafeGuard Enterprise to use a different Credential Provider than the Windows Credential Provider while keeping the SSO functionality to the users keyring.
View ArticleIs it possible to exchange the SafeGuard Enterprise Credential Provider...
Changing the default Credential Provider icon is currently not possible
View ArticleShh/Updater-B False Positive: Recovery instructions for Standalone Computers
To quickly fix this issue on a standalone computer the simplest method is to enable 'Sophos Live Protection'
View ArticleSophos Malware Remediation Toolkit (SMaRT)
SMaRT provides a systematic process which allows you to deal with malware from the time you initially suspect or discover its presence, through to its removal.
View ArticleSophos Update Manager (SUM) 1.5.5
This article provides information on the upcoming Sophos Update Manager (SUM) 1.5.5 release.
View Article0000006d 'Restart needed for updates to take effect'
One or more endpoints are displaying an alert requesting a reboot. Error 0000006d.
View ArticleSophos Anti-Virus for Linux v9: Fanotify Overview
Overview of Fanotify support for On-Access scanning in SAV9
View Article80070002 The installation could not be started: The system cannot find the...
The scheduled task (on the endpoint computer) cannot locate the Setup.exe file. The path used to the share is incorrect.
View ArticleHow to keep Sophos Anti-Virus for Linux/Unix v4.x installation up-to-date
In order to be fully protected, you are strongly advised to use Sophos Update Manager (SUM) to ensure that your installation of Sophos Anti-Virus is fully up to date.
View ArticleCheck of update source failed due to unexpected error ‘Customer file size...
On new installs update wizard returns an error after entering the credentials in the SUM
View ArticleHow to create a pre-configured standalone installer containing updating and...
How to create a pre-configured standalone installer containing the credentials for Primary and Secondary update locations as well as On-Access scanning options
View ArticleThe SSL v3.0 CBC (Poodle) vulnerability: affected versions, recommended steps...
This article lists Sophos products/versions which can be affected by the SSL v3.0 CBC (Poodle) vulnerability and describes what actions you should take.
View ArticleMrouter does not automatically start following a downgrade of Sophos...
If downgrading to 9.7.1 from 9.7.2 or 9.8.2, mrouter does not restart immediately following the downgrade.
View ArticleOpenVPN ROUTE: cannot add more than 100 routes -- please increase the...
Options on how to work around the above OpenVPN error message.
View ArticleHow to perform 'Encryption Recovery' for an encrypted endpoint that was...
If a Sophos Disk Encryption protected endpoint is removed from the console, 'Encryption Recovery' is no longer possible. The article shows a way to perform 'Encryption Recovery' for endpoints that were...
View ArticleThe glibc (Ghost) vulnerability: affected versions, recommended steps and...
This article lists Sophos products/versions which can be affected by the glibc (Ghost) vulnerability and describes what actions you should take.
View ArticleSophos Endpoint Protection: retirement calendar for supported platforms and...
Product and Platform Retirements: Endpoint Security and Control - retirement dates for supported platforms and operating systems
View ArticleHow to Move the Sophos Database to a Different Drive on the Same Computer
Moving database to a different drive using sql management studio
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