Sophos UTM v9.2 & AD Authentication
This article describes how to validate user accounts against existing user databases or directory services on other backend servers for using various functionalities on the UTM like User-Portal, HTTP...
View ArticleBlank page shown when editing Group settings in the Sophos Mobile Control web...
This article describes an issue where the browser shows a blank page after editing the "Group settings" of an SMC customer. This behavior only occurs for customers which do not have the super...
View ArticleEndpoint Security and Control: How to enable verbose logging for the Sophos...
Follow these instructions to change your logging level to verbose when asked to do so by Sophos Technical Support.
View ArticleError 1721.There is a problem with this Windows Installer package. A program...
The Sophos Web Intelligence service fails to un-register during an installation or un-installation due to missing files, resulting in 'Error 1721. There is a problem with this Windows Installer...
View ArticleSophos Anti-Virus for Windows: invalid local IOR error
The following error messages may be reported to Enterprise Console: "Invalid local IOR" or "Incorrect local networking configuration".
View ArticleMigrating DB from SQL 2008 express to SQL 2012 standard on the same server
Migrating DB from SQL 2008 express to SQL 2012 standard on the same server
View ArticleSecure removable storage devices supported by Sophos Device Control
A list of secure removable storage devices supported by Sophos Device Control
View ArticleHow to enable debug logging for Sophos Device Control
Debug logging may be necessary when troubleshooting issues with Device Control
View ArticleAccess to the Microsoft Exchange console is blocked by Sophos Application...
MS Exchange has been added to the list of controlled applications in Application control.
View ArticleSophos SafeGuard BitLocker Client using Trusted Plattform Module (TPM) + PIN...
The Knowledge Base Article explains the required steps to establish a normal boot process again after the mainboard of a machine has been replaced that was protected by the Sophos SafeGuard BitLocker...
View ArticleSophos Mobile Control: Is it possible to automatically deploy Exchange...
This article explains if the central deployment of EAS settings to android devices is possible.
View ArticleSophos Source of Infection Tool
This is a tool designed to assist Administrators in finding the source of malicious files being written to certain machines on the network. This article describes how to use the Source of Infection tool.
View ArticlezFP-ADOBE
zFP-ADOBE: Repairing Adobe applications, e.g. Flash, Reader, Acrobat, Presenter, Photoshop
View ArticlezFP-APPLE
zFP-APPLE: Repairing Apple applications, e.g. QuickTime, Apple Software Updater
View ArticlezFP-REALNETWORKS
zFP-REALNETWORKS: Repairing RealNetworks applications, e.g. RealPlayer
View ArticlezFP-SMARTTECHNOLOGIES
zFP-SMARTTECHNOLOGIES: Repairing SMART Technologies applications, e.g. Various SMART Technologies Software Products (eg. Smart Meeting Pro)
View ArticlezFP-OTHER
zFP-OTHER: Repairing other non classified products affected by the false positive Shh/Update-B
View Article