How to remove the Sophos Mobile Control profile and client from an iOS device
How to remove the Sophos Mobile Control (SMC) client from an iOS device
View ArticleSophos Mobile Control: valid LDAP placeholders
Sophos Mobile Control (SMC) To automatically set the user name, email address or telephone number, you can use specific LDAP placeholders during the profile creation.
View Article"SafeGuard Web Helpdesk - Unauthorized access" message appears after being...
The secure authentication from the Security Officer to the Web Helpdesk was interrupted. This could happen if the SafeGuard Web Helpdesk application pool (SGNWHD-Pool) running on the SafeGuard...
View ArticleSophos Mobile Control 3.5.1 patch for iOS 7 support - overview and application
This article describes the enhancements and bug fixes that are provided by the Sophos Mobile Control 3.5.1 patch.
View ArticleSafeGuard Enterprise Task Scheduler: Scheduled Active Directory...
A SafeGuard Enterprise Management Center / Server patch is available for version 5.60.x that resolves an issue with the Task Scheduler.
View ArticlePersistent encryption feature in SafeGuard Data Exchange, File Share and...
The article explains the new persistent encryption feature in SafeGuard Data Exchange, File Share and Cloud Storage modules that was introduced with SafeGuard 6.0
View ArticleSystem Requirements for SafeGuard on Mac OS X
System Requirements for SafeGuard on Mac OS X
View Article"Challenge correct, but error on Response generation" error when performing...
This article explains what to do if you are attempting to perform an encryption recovery within the Sophos Enterprise Console and are presented with the error message: "Challenge correct, but error on...
View ArticleSafeGuard Enterprise Device Encryption: installation on imaged operating systems
Due to the vast amount of imaging software products on the market, Sophos cannot recommend, and has not tested, specific products and combinations with SafeGuard components. This article recommends a...
View ArticleAccount permissions required by Sophos for Microsoft SharePoint
This article outlines the required permissions of the services account and the user performing the installation.
View Article0x80070005 error when selecting On-access scan options within the Sophos for...
You see this error when attempting to configure On-access scan settings within the Sophos for Microsoft SharePoint administration console.
View ArticleHow to create a pre-configured standalone installer containing updating and...
How to create a pre-configured standalone installer containing the credentials for Primary and Secondary update locations as well as On-Access scanning options
View ArticleUSN Change Journal And Sophos
Backups/Indexing that use the Windows Change Journal (USN) can have problems.
View ArticleSafeGuard LAN Crypt Administration 3.80 and above: How to add a Critical...
SafeGuard LAN Crypt Administration 3.80 and above: How to add a Critical Extension for a newly generated certificate in the SafeGuard LAN Crypt Administration 3.80 and above
View ArticleUpdating an evaluation of Sophos Mobile Control 4.0 with a license.sql file
This article describes how to apply an updated license which is delivered as a "license.sql" file to an evaluation installation of Sophos Mobile Control 4.0
View ArticleLED blinking codes on RED (Remote Ethernet Device) 10, rev. 1
This article explains the meaning of the LED outputs RED 10 rev. 1.
View ArticleIssues you may experience after the update to UTM 9.3 and possible...
This article explains how to fix known issues found in the recently released 9.3.
View ArticleRetirement of Windows Endpoint v 10.0.x
This article details the retirement of Windows Endpoint v 10.0.x along with any manual actions that may be required.
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