Sophos SafeGuard Disk Encryption for Mac: support for Apple Bootcamp
Sophos SafeGuard Disk Encryption for Mac: support for Apple Bootcamp
View ArticleSafeGuard Enterprise API based Active Directory import fails to synchronize...
The Active Directory import is currently locked and cannot be synchronized. To unlock the Active Directory import, cancel any other running Active Directory synchronizations or reset the Active...
View ArticleSophos Mobile Control 3.5 frequently asked questions
A list of frequently asked questions and their answers for Windows Phone 8 devices running Sophos Mobile Control 3.5.
View ArticleRequired steps to register a Windows Phone 8 device via the Self Service Portal
This article describes the steps you have to do in order to register a Windows Phone 8 device.
View ArticleHow to remove Sophos Mobile Control from a Windows Phone 8 device
This article explains how to remove Sophos Mobile Control from a Windows Phone 8 device
View ArticleLED blinking codes on RED (Remote Ethernet Device) 10, rev. 2
This article explains the meaning of the LED outputs RED 10 rev. 2.
View ArticleNewly configured MDM sync interval is not applied to registered Windows Phone...
This article explains the reason why a changed MDM sync interval for Windows Phone 8 devices and how to apply it.
View ArticleSafeGuard Enterprise Management Center does not open up after upgrading...
As of Microsoft .NET Framework Version 4.5, when using SSL to secure the traffic between the SafeGuard Enterprise Management Center and the Microsoft SQL Database, the connection string has to be...
View ArticleUsing SafeGuard Secure Wake on LAN (WOL) on a SafeGuard Device Encryption Client
The KBA shows an example how to configure SafeGuard Secure Wake On LAN for a software rollout
View ArticleWhen logging on to on a SafeGuard machine with Power-on Authentication...
The article explains how to unlock the client again in case that Power-on Authentication (POA) is set to disabled.
View ArticleHOW TO: Migrate SGE/SDE Policy Editor to a new server
Step by step instructions on how to migrate SGE/SDE Policy Editor to a new server
View ArticleSophos SafeGuard Disk Encryption for Mac: Apple EFI Firmware Update
After installing SafeGuard Disk Encryption for Mac, you are not able to perform an Apple EFI Firmware Update
View ArticleSafeGuard Enterprise Task Scheduler: Scheduled Active Directory...
A scheduled task (i.e. Active Directory Synchronization) has been configured on the SafeGuard Enterprise Management Center to run on a specified date, but the script is not executed. Both, the 'Last...
View ArticleSupport of Media Transfer Protocol (MTP) in SafeGuard Configuration Protection
SafeGuard Configuration Protection does not block data transfer to or from Samsung S3 devices (or other similar devices).
View ArticleSafeGuard Enterprise: Autologon to Windows will not continue unless you press...
To complete the Single-Sign-On from the SafeGuard POA to Windows, you have to press "Ctrl+Alt+Del" at credential provider level.
View ArticleSystem requirements for Sophos Mobile Encryption
System requirements and supported platforms for Sophos Mobile Encryption
View ArticleConfiguring the SafeGuard Enterprise Management Center to establish a LDAP...
Per default, the SafeGuard Enterprise Management Center authenticates through port 389 against the Active Directory. The following article explains how to secure the connection using LDAP over SSL...
View ArticleError while configuring Sophos Mobile Control: Args
Installation of SMC fails with "Error while configuring Sophos Mobile Control: Args error" message
View ArticleLicense is exceeded and policy is set to prevent uninstallation of SafeGuard...
You have exceeded you license, hence the deployment of policies to endpoint computers is disabled and the uninstallation allowed policy is set to "No"
View ArticleInstallation requirements for Sophos Mobile Control 3.5 server
This article lists the installation requirements for a Sophos Mobile Control 3.5 server.
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