'Upgrade to Server' workflow as initiated from Sophos Cloud fails
Attempting to promote an existing installation to 'server' using Sophos Cloud fails.
View ArticleStandalone Sophos Anti-Virus November 2014 upgrade information
In November we will be upgrading three versions of the Standalone Sophos Anti-Virus version. The upgrade will happen automatically and will keep all of your existing settings.
View ArticleSophos UTM - Using a DNS Search Suffix with the SSL VPN Client
Basic troubleshooting steps
View ArticleiPhone IPSec VPN connection to Sophos UTM
Apple's iPhone is quickly becoming a favorite remote connectivity tool for email, web and other functions. Built into the iPhone is a Cisco IPSec VPN client. Beginning in 7.400 the ASG/UTM has added...
View ArticleUplink Balancing and Multipath rules for Sophos UTM
This article contains information on Uplink balancing and Multipath rules for Sophos UTM. This complements information provided in the Administration Guide and the Online Help.
View ArticleHow to setup the auto-enrollment feature for SMC
This article provides information on how to setup the auto enrollment feature for SMC.
View ArticleEnable auto-enrollment feature for Sophos Mobile Control 4.0.2
This article describes how to activate the auto-enrollment feature which can be used together with the Apple Configurator available for Mac. Using this feature, an administrator can enter a URL in the...
View ArticleSafeGuard Enterprise Task Scheduler: Last run result shows failure 805306375
The scheduled Active Directory synchronization fails due to an Organization Unit that was moved and is not in the scope / repository of the scripted sync. To resolve the issue, the Organization Unit...
View ArticleHow to Configure Active Directory (AD) Single SignOn (SSO) in Transparent...
This article outlines the configuration steps and requirements for using Active Directory (AD) and Single SingOn (SSO) in Transparent Mode on Sophos UTM
View ArticleEndpoints updating directly from Sophos do not always adhere to the update...
In Sophos Anti-Virus for Linux some hourly updates from Sophos do not occur. Subsequent updates then continue as normal.
View ArticleSafeGuard Enterprise Task Scheduler: Events are not being deleted - Last Run...
This article describes what has to be done if the EventLogDeletion.vbs script is not working after SGN was migrated to 5.60.0.192.
View ArticleIs SafeGuard Enterprise affected by the recently identified OpenSSL leak in...
Is SafeGuard Enterprise affected by the recently identified OpenSSL leak in versions from 1.0.1 to 1.0.1f (cve-2014-160)?
View ArticleThe members of the Sophos Cloud 'Domain Users' group does not match Active...
Following an AD Sync, the number of users listed as members of the Sophos Cloud 'Domain Users' does not match AD
View ArticleSophos AD Sync Utility fails to create a group or fails to reflect the...
ADSync uses the member attribute to obtain a list of group members, if this exceeds 1500 the member attribute is cleared.
View ArticleCalendar of release dates for forthcoming versions of Sophos Anti-Virus
This article lists the proposed release version numbers of Sophos Anti-Virus for the coming six month period.
View ArticleConfiguration requirements for importing Blackberry devices into Sophos...
How to configure your Blackberry Enterprise Server and your Sophos Mobile Control (SMC) Server to see Blackberry devices in your Sophos Mobile Control Server
View ArticleHow to register a SafeGuard Enterprise Server that is located in a...
Registering a SafeGuard Enterprise Server that is located in a Demilitarized Zone (DMZ)
View ArticleHow to remove the Sophos Mobile Control client from an Android device
This article describes how to remove the Sophos Mobile Control (SMC) client from a users mobile device with an Android operating system.
View ArticleSophos Mobile Encryption - Supported Cloud Storage Providers
This article provides information about the Cloud Storage Providers that are supported by Sophos Mobile Encryption for Android and iOS
View ArticleLicense reporting as of Sophos Mobile Control 3.6
This article shows which information is reported back to Sophos by a Sophos Mobile Control server
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