Understanding how Sophos reports virus protection is 'out of date' to Windows...
From Windows XP (SP2) Windows Security Center can report if your virus protection is out of date, this article describes how this is determined for Sophos.
View ArticleWindows Security Center \ Action Center reports Sophos Anti-Virus out of date
Your computer may be at risk. Antivirus software might not be installed. Click this balloon to fix this problem. Sophos Anti-Virus reports that it might be out of date. Your antivirus protection may be...
View ArticleHow to prepare your system for the installation of SafeGuard Enterprise
Before installing SafeGuard Enterprise you need to prepare your system carefully as described in the attached list.
View ArticleAdding Sophos Anti-Virus for Mac Cloud to an OS X image.
In this article we look at the special steps that are required to build Sophos Anti-Virus for Mac Cloud into an image, and also what needs to be done once the image has been deployed to ensure that it...
View ArticleHow to deploy the Sophos Cloud software
This article details how to deploy the Sophos Cloud installer.
View ArticleSafeGuard Enterprise Task Scheduler: Last run result shows Failure (805306435)
This article explains how to resolve this error by setting a new location for synchronization log files.
View ArticleHow to define the number of Local Self Help questions to be answered at...
Configuring the maximum and minimum number of questions in local self help.
View ArticleSafeGuard Enterprise: encryption stops with the error 3604
Encryption stops and the SafeGuard Enterprise Base Encryption Viewer states Error occured and the detail pane states Error Type: Encryption, SGN Error: 3604 ...
View ArticleHow to purge the Shadow Volume Copy after a malware infection
Step by step instruction on how to purge the Shadow Volume Copy after a malware infection.
View ArticleHow to enable a SafeGuard Enterprise Client to connect to the SafeGuard...
After installing SafeGuard Enterprise, the client cannot connect to the SafeGuard Enterprise Server. The Client is located on a different network segment to the SafeGuard Enterprise Server.
View ArticleSafeGuard Disk Encryption for Mac 5.55.0 Release Notes
SafeGuard Disk Encryption for Mac 5.55.0 Release Notes
View ArticleChange/reset media passphrase
How to change or reset the media passphrase if a user has forgotten it
View ArticleCreating a customized POA Configuration File for Sophos Disk Encryption
Creating a customized POA Configuration File for Sophos Disk Encryption
View ArticleVirtual Endpoint Client does not encrypt and Sophos Enterprise Console...
Virtual Machine does not encrypt and Sophos Enterprise Console reports error 0x00000066 - Reports 'Error 2075 Querying disk properties or Opal disk initialization has failed'
View ArticleSafeGuard Easy Recovery Keys Backup
Sometimes a client fails to send the recovery key to the key backup location. This can be because the location was defined incorrectly using an invalid path, or the clients were encrypted while off the...
View ArticleINGFP Users: Where to find username, password and computer name
This is an article specifically for ING users, to help them find this information before installing SafeGuard.
View ArticleFor ING Users: Frequently Asked Questions (FAQ)
This is a list of FAQs for ING users, dealing with the most common issues.
View ArticleWorking with Sophos Mobile Control and Microsoft Exchange ActiveSync (EAS)
This article details how Sophos Mobile Control and Microsoft Exchange ActiveSync (EAS) interact between each other, and what functionality is available
View ArticleSophos Cloud Server Automatic Exclusions
The following article lists the Anti-Virus exclusions automatically set by Sophos Cloud Server when configured in the policy.
View ArticleIs it possible to change the size of a PrivateDisk volume after creation?
Change PrivateDisk volume
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