How to disinfect PE viruses (Portable Executable)
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View ArticleSquare □ □ □ □ □ □ □ □ characters in sav.txt when running Sophos Anti-Virus...
The Sophos Anti-Virus log sav.txt contains paths with □ □ □ □ □ □ □ □ characters, relating to items scanned on a filer by Sophos Anti-Virus for NetApp
View ArticleSophos Diagnostic Utility (SDU): how to download and install
This article describes how to install the Sophos Diagnostic Utility (SDU) and provides a link to information on how use the tool and send the results to Sophos Technical Support.
View ArticleSophos Anti-Virus for Linux 4.x: changes to version numbering system
This article details how and why the version numbers for Sophos Anti-Virus version 4 are changing.
View ArticleADSync error message: 'An item with the same key has already been added'
ADSync returns the message "An item with the same key has already been added"
View Article'Service Sophos Anti-Virus for NetApp (Sophos Anti-Virus for NetApp) failed...
You see this error when installing Sophos Anti-Virus for NetApp and selecting a domain user as the service account.
View ArticleSupporting endpoints using Microsoft DirectAccess
This article provides information on supporting computers using Microsoft DirectAccess that are protected by Sophos Endpoint Security & Control.
View ArticleHow to automatically backup SafeGuard encryption keys to a local folder
How to automatically backup encryption keys to a local folder
View ArticleWhat's new in Sophos Mobile Encryption 3.0
This article lists all the new features introduced in Sophos Mobile Encryption 3.0
View ArticleScheduled scans in Sophos Anti-Virus for Windows hang at approximately 2-3%...
A scheduled scan hangs at approximately 2-3% into the scan, this is irrespective of the configured options and affects computers predominantly with disk arrays. An engine defect stops the scan from...
View ArticleAn endpoint computer shows as disconnected in the console when it is switched on
The computer may not have sent a message in the last 24 hours
View ArticleSophos Mobile Control 4.0.2.1 patch - overview and application
This article provides information about the Sophos Mobile Control 4.0.2.1 patch
View ArticleDo Sophos Mobile Products support iOS 8?
This article answers the question if Sophos Mobile Products support iOS 8 and it's new features.
View ArticleIssues you may experience after the update to UTM 9.3 and possible...
This article explains how to fix known issues found in the recently released 9.3.
View ArticleCurrent versions of Sophos products
This article lists the current versions of Sophos products.
View ArticleHow to get logfiles of a Sophos Mobile Control server
This article explains how to retrieve the logfiles which might be required for troubleshooting by Sophos support
View ArticleAn item that was detected and recorded in Quarantine Manager subsequently has...
An item that was detected and recorded in Quarantine Manager subsequently has the threat entry removed. This occurs when the detected file is stored within an encrypted sparse bundle. When the bundle...
View ArticleRemoval tools for Sophos Anti-Virus for Mac
This article provides a standalone tool to remove the installation of Sophos Anti-Virus for Mac.
View ArticleSystem Event ID 129 warnings when running scheduled and on-demand scans on...
Event ID 129 warnings are logged to the System Event Log during scheduled and on-demand scans, the scans also hang when this error is logged.
View ArticleWindows Azure virtual machine unexpectedly reboots while a scheduled or...
While running an on-demand or scheduled scan within Sophos Anti-virus, a Windows Azure virtual machine unexpectedly reboots.
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