Sophos Mobile Control: device is listed as 'Checked Out (iOS)'
This article explains the status "Checked Out (iOS)" displayed in the Sophos Mobile Control dashboard
View ArticleSophos Cloud Version 3 Beta Frequently Asked Questions (FAQ)
FAQ for Sophos Cloud Version 3 Beta
View ArticleError message "Could not find device by cred" sent out by the Sophos Mobile...
This article describes an issue where the Sophos Mobile Control server sends out an error message every time a Windows Phone 8 devices tries to synchronize with the Sophos Mobile Contorl server
View ArticleSafeGuard Device Encryption: Hotkeys and the POA
SafeGuard Device Encryption: Hotkeys and the POA
View ArticleHow to remove the Sophos Diagnostic Utility (SDU)
This article describes how to run the Sophos Diagnostic Utility (SDU) and how to send the results to Sophos Technical Support.
View ArticleHow to configure LDAP connection for Active Directory
Steps on how to configure LDAP connection for AD
View ArticleInformation has moved. See article 112129
In the Enterprise Console/Manager, virus disinfection and removal actions are implemented by group. The presence of a virus will be indicated by a virus report in the Alerts column of the console.
View ArticleInformation has moved. See article 112129
These instructions tell you how to use Sophos Anti-Virus for Windows to remove viruses, Trojans, worms, spyware and similar programs on the local computer.
View ArticleScheduled Maintenance: License and billing administration is temporarily...
This articles provides any additional information regarding license and billing administration during times of scheduled maintenance.
View ArticleSophos Anti-Virus: during installation error 1722 is displayed
When installing Sophos Anti-Virus, during the installation of the Remote Management System (RMS) component, an error is displayed: Error 1722.There is a problem with this Windows Installer package. A...
View ArticleSophos Enterprise core database: significant files
This article describes the significant files in the Sophos Database.
View ArticleUnified Threat Management 9.x Administration Guides
Links to the PDF administration guides - with major versions available in English, German, and Japanese.
View ArticleSetting up SafeGuard Enterprise 7 to use Dropbox or Google drive with Mac OS X
This article provides information on how to use Dropbox or Google drive cloud storage with SafeGuard Enterprise for Mac OS X
View ArticleSophos Cloud activation code error messages
A list of error codes returned by Sophos Cloud when applying an activation code.
View ArticleHow to determine the MCS_SERVER and MCS_REGISTRATION_TOKEN from the Sophos...
Obtaining the MCS tokens from the Sophos Cloud endpoints installers.
View ArticleEvent ID: 4656 A handle to an object was requested
This article details the reasons for the event - Event ID 4656 A handle to an object was requested
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