SafeGuard Configuration Protection: Devices blocked although no policy was...
The Knowlede Base Article contains a new Baseline Policy that unlocks unknown devices which are blocked from Configuration Protection although no policy was assigned.
View Article'We have found inconsistencies in your database, which should be corrected...
Error: We have found inconsistencies in your database, which should be corrected quickly. Please contact Sophos Support for further assistance. In addition to this, one or more users are not getting a...
View ArticleHow to deploy the Sophos Cloud software
This article details how to deploy the Sophos Cloud installer.
View ArticleEmail alerts with the company name set to 'Company name not set'
Emailed alerts arrive with the company name not as expected. The company name is shown as "Company name: Company name not set"
View ArticleCompatibility issues if you use Sophos Disk Encryption with other volume...
Compatibility issues (up to and including data loss) can occur if Sophos Disk Encryption (SDE) is used in combination with a third-party volume based encryption application. This article describes how...
View ArticleBasic troubleshooting for Sophos Endpoint Security and Control
How to troubleshoot issues that may be caused by the endpoint products. This could be anything from a conflict with another application to performance issues seen on a client machine.
View ArticleDoes Sophos Mobile Control 4.0 support iOS 8?
This article answers the question if Sophos Mobile Control 4.0 supports iOS 8 and it's new features.
View ArticleSystem Requirements for Antivirus protection for Linux
System Requirements for Antivirus protection for Linux: Available in Endpoint Protection
View ArticleSafeGuard Enterprise: How to improve the performance on a client when using...
How to improve the performance of a computer running SafeGuard Enterprise Data Exchange.
View Article'Filers' tab missing from the Sophos Anti-Virus for NetApp console
When you open the 'Administer AV machine' section within the Sophos Anti-Virus for NetApp console, the 'Filers' tab is not present
View ArticleSafeGuard Enterprise: How to hide credential providers from the Windows Logon...
After installation of SafeGuard Enterprise, several credential providers are available to logon from the Windows logon user interface. This article explains how to hide certain credential providers...
View ArticleFingerprint logon at the OS on Bitlocker encrypted client
When using fingerprint authentication on a client that is encrypted with Bitlocker (non - Lenovo clients) the SafeGuard Authentication Application appears after logon to the operating system.
View ArticleRequirements for the Sophos Mobile Control iOS app to support automatic sync...
This article describes the required settings on an iOS 7.1. device to successfully support the automatic synchronization and the location request which can be done by the Sophos Mobile Control app
View ArticleSafeGuard OpalReqCheck tool: Results Explained
The Opal Requirements Check Tool (OpalReqCheck.exe) was used to verify if a specific drive can be used with SafeGuard Enterprise to encrypt the harddisk using hardware based encryption. The following...
View ArticleHow to export an AD synchronisation report via the SafeGuard Management Centre
Steps on how to export an AD synchronisation report
View ArticleError 500.21 when browsing the SGNSRV web site
When trying to perform the Invoke test of the SafeGuard Server via the SGNSRV web site, you receive the IIS error 500.21
View ArticleSophos SafeGuard Release Notes Landing Page
Sophos SafeGuard - Links to product Release Notes
View ArticleSystem Requirements for SafeGuard on Mac OS X
System Requirements for SafeGuard on Mac OS X
View ArticleCurrent versions of Sophos products
This article lists the current versions of Sophos products.
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