How to solve the compliance violation for iOS devices "Locate not possible or...
This article describes what is necessary to get rid of the compliance violation ""Locate not possible or not allowed" on iOS devices
View ArticleSophos Cloud activation code error messages
A list of error codes returned by Sophos Cloud when applying an activation code.
View ArticleHow to edit the updating configuration of a managed endpoint
We only recommend you unlock the local user interface for the updating details for testing purposes.
View ArticleDiffers from policy - Sophos AutoUpdate policy
One or more clients report their status to the Sophos Enterprise Console as "differs from policy" under the "Updating Details" tab | "Updating policy" column.
View ArticleRegulatory compliance of Sophos SG appliances, UTM appliances, RED...
Regulatory compliance of Sophos SG appliances, UTM appliances, RED appliances, and Access Points.
View ArticleEndpoint Security and Control: How to install an additional update manager
How to install and configure an additional update manager
View ArticleEnd of life for SAV fixed version packages
This article lists the dates for end of support/retirement of fixed packages.
View ArticleEnterprise Console: if installed on a computer with multiple IP addresses, it...
When you install Enterprise Console on a computer which has multiple IP addresses, it may take a long time to establish communications. This may cause the status of client computers to be displayed...
View ArticleHow to circumvent the Pre-Installation checks of Sophos Mobile Control
How to circumvent the Pre-Installation checks?
View ArticleHow to subscribe to a 'Preview' subscription with stand-alone Sophos...
If you need the 'Preview' version of Sophos Anti-Virus for Linux or Unix on standalone installations follow the process detailed here.
View ArticleManually creating the Sophos databases for Enterprise Console as part of an...
Creating the Sophos databases without running the installer on the SQL Server
View ArticleSophos SafeGuard Disk Encryption for Mac: Recovery options
This article provides a link to information on recovery options for SafeGuard Disk Encryption for Mac.
View ArticleSystem Requirements for Enterprise Console including integrated Sophos NAC
System Requirements for Enterprise Console (including integrated Sophos NAC): Available in Endpoint Protection
View ArticleConfiguring your FTP client to connect to Sophos' FTP server
Configuring your FTP Client to connect to Sophos' FTP
View ArticleSophos Anti-Virus for Linux/Unix: Phone-home data FAQs
As part of the version 9.7 release of Sophos Anti-Virus for Linux and Unix we are adding the capability for the product to ‘phone-home’ some product and platform details. This article describes the...
View ArticleHow to make sure the correct APNS certificate is renewed for Sophos Mobile...
This article describes how to ensure that the correct APNS certificate has to be renewed, if there are several certificates displayed in the Apple Push Certificates Portal.
View ArticleHow to renew an APNS certificate for Sophos Mobile Control
This article describes how to update / renew an existing APNS certificate using the APNS Certificate Wizard for Sophos Mobile Control.
View Article