Sophos Anti-Virus for Mac OS X: some encrypted sparse bundles are not scanned...
Following a scan of the entire system some encrypted sparse bundles remain unscanned by Sophos Anti-Virus. This applies to encrypted sparse bundles that were locked at the time of the scan.
View Article'Error: Could not find the SAVI library (libsavi.so.3). This is required by...
This error is seen when installing SAV Dynamic Interface (SAVDI) and causes the install to fail.
View ArticleSafeGuard PrivateDisk 2.50: Location is not available after moving 2.30.x...
SafeGuard PrivateDisk 2.50: Location is not available after moving 2.30.x created .vol files to Windows 7
View ArticleRemoving Rogue (fake) AVs using Endpoint Security and Control, and SAV32CLI
You can remove most fake AV programs with Sophos Endpoint Security and Control. Alternatively, you can use the SAV32CLI program.
View ArticleSAV32CLI.EXE has encountered an error and needs to close
When running a scanusing sav32cli.exe, the scan fails and you see the error message: sav32cli.exe has encountered an error and needs to close.
View ArticleFurther steps when removing problem files
While in most cases it is possible to remove threats centrally from Enterprise Console, or locally with Sophos Anti-Virus or a command line scanner like SAV32CLI, sometimes the problem keeps coming back.
View ArticleApplying permissions to a Windows registry key
This article describes how to change permissions in the registry in Windows
View ArticleSophos reports that a website is blocked or has access restricted
This article describes how and why a website may be blocked or alerted on, and explains what to do if you think that the alert or block is incorrect or the site needs a reassessment.
View ArticleHow to tunnel between two UTMs which use the same LAN network range
This article describes the configuration steps necessary to configure a VPN tunnel between two UTMs which use the same local (LAN) network range.
View ArticleSophos Anti-Virus for Linux: Locally compiling Talpa Binary Packs for...
The on-access scanning component of Sophos Anti-Virus for Linux requires several kernel modules to be installed and loaded.
View ArticleSophos Anti-Virus for Linux and UNIX: System requirements
Information on platform, kernel and system requirements for Linux and UNIX systems
View ArticleSystem Requirements for Antivirus protection for Linux
System Requirements for Antivirus protection for Linux: Available in Endpoint Protection
View ArticleSophos Anti-Virus for Linux: Conflict with kdump
kdump does not start or create crashdump when on-access scanning is running
View ArticlePureMessage for Microsoft Exchange: Active Directory Synchronisation Fails...
explains what to do when you can't synchronize your Active Directory settings in the PureMessage console. This issue occurs when you change the name of your Master Synchronization server.
View ArticleFailed to copy CRT directory to local machine.
Environmental variables are incorrectly set on the endpoint or permissions on the crt folder have been changed
View ArticleRecommendation to reduce the risk of a Cold Boot Attack
Recommendation to reduce the risk of a Cold Boot Attack
View ArticleTransparent proxy slow down when using Sophos endpoint security
This article provides the workaround for the issue with slow web surfing when using endpoint.
View ArticleOn-access driver error - Could not obtain an impersonation token. e03d000f or...
This is an error occasionally thrown for unknown reasons, apparently when System resources are already overloaded.
View ArticleSophos licenses and which components are included with each
This article lists the available Sophos licenses and which components are included with each.
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