Sophos knowledgebase articles

Sophos is investigating reports of Enterprise Dashboard Admins unable to view Logs and Reports when launching into a Sub-Estate.

Mac's running Mojave (10.14) are unable to connect to Public WiFi networks with Sophos installed

This Article is to help document the Sophos Central API Event Model

Inbound emails sent to clients in the us-west-2 region are being returned a "451 4.7.1 Service unavailable - try again later" message by Sophos.

This article discuss the best practices for protecting your network from DoS and DDoS attacks.

How to run the Source of Infection tool on the system startup to track infections dropped before users have logged into Windows

This article provides information on the functionality and changes introduced with Sophos Endpoint Security and Control 10.7.2

This article details how to resolve upgrade issues to 10.6.2

Common installation failures for the Sophos for Virtual Environments Security VM

Sophos for Virtual Environments - Landing Page

You can prevent MAC Spoofing by adding Static Neighbor entries of the trusted MAC addresses in Sophos XG Firewall.

Which machine name is sent to the Sophos Enterprise Console in different situations, and how to override it if needed

The message 'The on-access driver could not check device control for volume' is recorded in the Windows System Event log, SAV.txt and Enterprise Console.

In the SAV.txt log file the following message is seen: "Unknown error 0x80070057 decomposing """

Customers are unable to install Sophos Endpoint Security and Control because Invincea is already installed.

This document is aimed at providing an overview of the reporting available to Sophos Enterprise Console users. This includes the reports that are available in the Enterprise Console, as well as a brief look at the Sophos Reporting Interface and Sophos Reporting Log Writer. We will also take a look at 3rd party reporting tools such as Splunk and Crystal Reports that can be used to provide enhanced reporting.

Central Firewall Manager (CFM) allows partners to manage firewalls, approve and reject requests to manage the XG Firewall.

This article provides information on the steps required if trying to install an Enterprise Console managed computer over an existing Sophos Central managed computer.

Sophos XG Firewall’s Unicast Reverse Packet Forwarding feature, also called Anti Spoofing, protects your network against IP Spoofing, and hence, all kinds of attacks that utilize IP Spoofing techniques, like DoS attacks.

This article provides a list of frequently asked questions regarding Multi-Factor Authentication (MFA) for Sophos Central Admin.

Advisory: Sophos Central Enterprise Dashboard - Enterprise Admins can't view Logs and Reports when launching into a Sub-Estate

Advisory - Sophos Central Endpoint for Mac: Unable to connect to Public WiFi networks

Central Admin: Event model information for Sophos Central API

RESOLVED - Advisory: Sophos Central Email - Intermittent delays for inbound emails

Sophos XG Firewall: How to prevent DoS and DDoS attacks

Source of Infection Tool: How to run SOI on Windows startup

Information on Sophos Endpoint Security and Control 10.7.2

Sophos Endpoint Security and Control: Error 0000006b download of Sophos network threat protection failed from server

Sophos for Virtual Environments: Security virtual machine installation fails

Sophos for Virtual Environments: Landing page

Sophos XG Firewall: How to prevent MAC Spoofing

Sophos Anti-Virus for Mac OS X: Which machine name is sent to the Sophos Enterprise Console in different situations, and how to override it if needed

Sophos Anti-Virus: Error e03d0301 The on-access driver could not check device control for volume

Sophos Anti-Virus: Unknown error 0x80070057 decomposing

Sophos Central: This installer is not compatible with Invincea

Sophos Enterprise Console: Reporting overview

Sophos XG Firewall: How to get the device to show up in the Central Firewall Manager

Sophos Enterprise Console: Installation could not start. The computer is already managed by Sophos Central.

Sophos XG Firewall: Does the Sophos XG Firewall protect the network against IP Spoofing?

Sophos Central Admin Multi-Factor Authentication (MFA) Frequently Asked Questions (FAQ)