Sophos Mobile Control - License Update FAQ
This article provides answers to some frequently asked questions about the licensing change of SMC 4.0
View ArticleActive Directory Sync Utility re-prompts for the LDAP credentials
"The LDAP server is unavailable." message shown in the 'Sophos Cloud AD Sync' event log when trying to connect to AD
View ArticlePossible upgrade paths for Sophos Enterprise Console
Details on possible upgrade paths to the latest version of Sophos Enterprise Console
View ArticleFailed to update product ID information: Invalid manifest
No update details shown in Sophos Endpoint Security and Control interface and ALUpdate.log displays errors regarding 'Invalid Manifest'
View ArticleSophos Wireless and Radius Authentication
This article will walk you through setting up Radius (Windows Server 2008 R2) authentication to work with Sophos Wireless Security
View ArticleCaught Certificate request refused by certification manager, subject identity...
The message router does not have a certificate.
View ArticleBasic troubleshooting for Sophos Endpoint Security and Control
How to troubleshoot issues that may be caused by the endpoint products. This could be anything from a conflict with another application to performance issues seen on a client machine.
View ArticleInformation on malware known as Ransomware
Ransomware is malicious software that denies you access to your files until you pay a ransom.
View ArticleHow to sign a file with the SafeGuard Enterprise Company Certificate within...
Signing files using the SafeGuard Enterprise Company Certifiate for import on a SafeGuard Enterprise Client
View ArticleHow to connect the Sophos UTM to the Sophos SMC Server
How to connect the Sophos UTM to the Sophos SMC Server
View ArticleSystem Requirements, all Sophos products
System Requirements: Landing page for all products
View ArticleSophos UTM Manager (SUM) 4 Administration Guides
This article provides links to the Sophos UTM Manager (SUM) 4 Administration Guides.
View ArticlePureMessage for Unix: Changing the default policy to block spam messages
PureMessage for Unix: Changing the default policy to block spam messages
View ArticleHow to: Run the Sophos Diagnostic Utility (SDU) on a remote computer
With the aid of the task scheduler you can run the SDU tool from the server to collect logs on a client
View ArticleIncompatible devices that should not be used with Sophos Mobile Control
This article provides a lists of devices which cause issues in combination with Sophos Mobile Control.
View ArticleUsing the Terminal to install or remove Sophos Anti-Virus for Mac OS X
Sophos Anti-Virus for Mac OS X can be installed or removed from your Mac OS X computer via the Terminal.
View ArticleWiFi is not automatically re-enabled on Block Bridge violations
Windows endpoints re-enable the wireless adapter, Mac endpoints do not.
View ArticleUnable to push out endpoint software with error 0000002e returned to console
The IP address of the endpoint returned from a DHCP check from the management server returns a different address than what the endpoint is currently using.
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