How to Configure Active Directory (AD) Single SignOn (SSO) in Transparent...
This article outlines the configuration steps and requirements for using Active Directory (AD) and Single SingOn (SSO) in Transparent Mode on Sophos UTM
View Article'SAV Engine Version 3.2.07.350.1_4.97 (expired)' error on Cisco appliances
An error is seen reporting that the Sophos engine has expired.
View ArticleSophos Cloud installer return codes
This article lists a number of return codes as returned by SophosInstall.exe.
View ArticleSafeGuard Enterprise: Implementing SSL for Client-Server communication
How to implement SSL for Client Server communication
View ArticleSafeGuard Full Disk Encryption: Recovery options per encryption method
SafeGuard Full Disk Encryption: Recovery options per encryption method
View ArticleSophos Mobile Control: Registration of a device fails with Error -27
During registration of an iOS device using the Sophos Mobile Control Self Service Portal you see the error: Error -27
View ArticleHow to create reports in SafeGuard Enterprise
Currently SafeGuard Enterprise offers only limited integrated reporting functionality. Information must be gathered using SQL.
View ArticleCreating a customized SafeGuard Enterprise client configuration file for POA...
This article provides a link to a pdf which describes how to create a customized configuration file for POA hardware settings.
View ArticleQuarantine digest is running in the future
Run pmx-qdigest with --earliest switch to re-run the job.
View ArticleA new instance cannot be created because Windows Installer 4.5 is not installed
Windows Installer is required to install the version of Microsoft SQL Express
View Article"The Sophos 'Message Router' or 'Sophos Agent' service terminated...
After uninstalling Enterprise Console (specifically the 'Sophos Management Server' component) a number of entries similar to the following are seen in the Windows System event log: The Sophos Message...
View ArticleUnderstanding how Sophos reports virus protection is 'out of date' to Windows...
From Windows XP (SP2) Windows Security Center can report if your virus protection is out of date, this article describes how this is determined for Sophos.
View Article'failed to openDentry' - Talpa errors seen after install of Sophos Anti-Virus...
Talpa error messages are seen the syslog after installing Sophos Anti-Virus for Linux 9.6.1
View ArticleChanges to the May 2014 monthly data update
This article describes the changes that you may notice if you normally track, and are familiar with, the monthly data updates.
View ArticleConsole 5.x: Prerequisite checks performed by the Sophos Enterprise Console...
During installation the 'System Property Checks' screen returns one or more warnings and/ or errors
View ArticleHow to create a Virtual Webserver
This article provides the necessary steps to create a virtual webserver.
View ArticleUsing PurgeDB with Enterprise Console and Sophos Control Center
This article describes PurgeDB which is the database maintenance tool for content data in Enterprise Console and Sophos Control Center.
View ArticleBest Practice: setting up home users
This article contains instructions and advice for setting up Sophos Anti-Virus on your licensed users' home computers under the terms of the Sophos End-User Licence Agreement. Please note: this...
View ArticleError 'Download of Sophos Endpoint Security and Control failed from server...
This issue occurs due to a PureMessage Spam Rules update failure and relates to the credentials in use by the update
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