Updating your JAVA installation on an SMC server
This article outlines particular requirements you need to be aware of when planning to update your JAVA installation on an SMC server.
View ArticleSophos consoles and associated database names
This article describes the databases used by Sophos products.
View Article0000006d 'Restart needed for updates to take effect' - alert does not clear...
One or more endpoints are displaying an alert requesting a reboot. Error 0000006d. Following reboots, the alert still does not clear.
View ArticleHow to install/upgrade the Sophos Management Database component on to a...
This article describes how to install/upgrade the Sophos databases on to a different (remote) computer to that of the computer where the console and management tools are to be installed.
View ArticleOverview of data control in Endpoint Security and Control 9
This article describes the data control functionality in Endpoint Security and Control, version 9. It also includes links to sources of more information.
View ArticleBest Practice: Firewall settings guide
This article describes the default firewall settings and (where applicable) explains the security implications and requirements of changing the default firewall policy settings in your console.
View ArticleUsing the UpgradeDB.exe tool to upgrade the Sophos database
UpgradeDB.exe migrates data from the previous Sophos database to the latest version.
View ArticleUsing PurgeDB with Enterprise Console and Sophos Control Center
This article describes PurgeDB which is the database maintenance tool for content data in Enterprise Console and Sophos Control Center.
View ArticleSophos licenses and what components are included with each
This article lists the available Sophos licenses and what components are included with each.
View ArticleSophos Endpoint for Windows: Product Lifecycle Policy
This article describes the endpoint replacement program provided by Sophos, and provides a timeline for endpoint availability and upgrade for the coming period.
View ArticleSophos Virtualization Scan Controller: Overview
Overview of the Sophos Virtualization Scan Controller
View ArticleConsole 5.x: Prerequisite checks performed by the Sophos Enterprise Console...
During installation the 'System Property Checks' screen returns one or more warnings and/ or errors
View ArticleUser accounts required by Sophos Enterprise Console
Where they are used, what rights they require and best practice for the accounts
View ArticleUpgrading to Enterprise Console 5.2.x with an unsupported SQL Server Version
Unsupported SQL Server version found during upgrade.
View ArticleThe command line interface (CLI) of the UTM Managed Endpoint installer
This article describes the command-line interface (CLI) of the Unified Threat Management (UTM) installer.
View ArticleLogging in for the first time to a Sophos Mobile Control customer you are not...
How to log in the first time to a Sophos Mobile Control customer
View ArticleRunning SafeGuard Enterprise / SafeGuard Easy on Windows 8
Running SafeGuard Enterprise / SafeGuard Easy on Windows 8
View ArticleShh/Updater-B false positive: Recovery instructions for Sophos Enterprise...
You may have seen many false alerts on your computer or network. These false alerts also prevented the updating of Sophos products and some other products.
View ArticleSystem Requirements, all Sophos products
System Requirements: Landing page for all products
View ArticleSystem Requirements for Antivirus protection for Unix
System Requirements for Antivirus protection for Unix: Available in Endpoint Protection
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