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Active Directory Sync Utility re-prompts for the LDAP credentials

"The LDAP server is unavailable." message shown in the 'Sophos Cloud AD Sync' event log when trying to connect to AD

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The Domain NetBIOS name could not be ascertained

When performing a synchronization with Active Directory in the SafeGuard Management Center the error "The Domain NetBIOS could not be ascertained".

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Sophos Cloud Version 2 Beta Frequently Asked Questions (FAQ)

FAQ for Sophos Cloud Version 2 Beta

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Sophos Anti-Virus for NetApp Storage Systems: overview of properties,...

This article lists the statistics and options available in the 'Properties' dialog box of Sophos Anti-Virus for NetApp. It also lists some of the NetApp registry keys.

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How to deploy the Sophos Cloud software

This article details how to deploy the Sophos Cloud installer.

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Google gets blocked by Country Blocking

Google gets blocked because of a Chinese IP

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Active Directory Sync Utility logging locations

The log locations of the Active Directory Sync Utility

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Regulatory compliance of Sophos SG appliances, UTM appliances, RED...

Regulatory compliance of Sophos SG appliances, UTM appliances, RED appliances, and Access Points.

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Information about the Sophos Mobile Control iOS app update

This article provides some information about the latest release of the Sophos Mobile Control iOS app update and the reason for the early release.

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Default Anti-virus and HIPS policy and settings

...for a fresh installation of Enterprise Console or a fresh installation of Sophos endpoint security software

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Unsupported browser detected

The following browsers are supported by Sophos Cloud.

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Sophos Anti-Virus for Windows 2000+: Host Intrusion Prevention System (HIPS)...

Host Intrusion Prevention System (HIPS) is a security technology that protects computers from unidentified viruses, and suspicious behavior. It is used in Sophos Anti-Virus for Windows 2000+.

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How to exclude SafeGuard Disk Encryption for Mac from Time Machine backup

How to exclude Sophos SafeGuard for Mac OS X from Time Machine backup.

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Small Business solutions: Finding computers that were previously hidden

How to re-display small business solutions computers that you previously hid.

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Which languages does Sophos Small Business Suite support?

The Sophos Small Business Suite, which comprises Sophos Anti-Virus Small Business Edition (SBE) and Sophos PureMessage Small Business Edition (SBE), is available in several languages.

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Installing to computers on the network manually

In most cases, Sophos Anti-Virus Small Business Edition (SBE) will automatically install Sophos Anti-Virus on all Windows 2000, Windows XP and Windows 2003 computers on the network. Occasionally, it...

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Sophos Anti-Virus SBE: Can the location of the Central Installation Directory...

It is not possible to change the location of a Central Installation Directory (CID) in Sophos Anti-Virus Small Busness Edition (SBE) after installation. If you need to specify an alternative location...

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Auto-update account deleted by accident

The auto-update accounts used by Sophos Anti-Virus Small Business Edition (SBE) to install and update Sophos Anti-Virus on Windows 2000, Windows XP and Windows 2003 computers are automatically...

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How to check update locations

In Sophos Anti-Virus Small Business Edition (SBE), you can check the location from which computers obtain updates either centrally or locally.

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Sophos Diagnostic Utility (SDU): how to remove

This article describes how to run the Sophos Diagnostic Utility (SDU) and how to send the results to Sophos Technical Support.

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