SafeGuard Enterprise: Description of the Policy Loopback settings
This article describes the differences between the Policy Loopback settings: "Replay Machine Settings", "Ignore User" and "No Loopback"
View ArticleHow to enable SSL encryption between SafeGuard Enterprise Backend and SQL Server
This article provides a link to the document 'How to enable SSL encryption between SafeGuard Enterprise Backend and SQL Server'.
View ArticleRetirement calendar for Sophos endpoint products, management consoles, and...
Retirement calendar for Sophos Endpoint products and PureMessage
View ArticleSophos Anti-Virus on-access scanner causing unexpected restarts on OS X...
OS X Mavericks is unexpectedly restarting. Following the restart a message advises this may be caused by Sophos Anti-virus on-access scanner.
View ArticleSAV for Mac: Using Sophos Anti-Virus via Terminal
You can run on-demand scans via Terminal, Mac OS X's command line interface. Examples of what can be done include running scheduled scans with cron.
View ArticleSophos Diagnostic Utility (SDU): how to download and install
This article describes how to install the Sophos Diagnostic Utility (SDU) and provides a link to information on how use the tool and send the results to Sophos Technical Support.
View ArticleSophos Diagnostic Utility (SDU): Using the malware command line switch
How to acquire a diagnose log set with malware information with the malware switch when using the SDU
View ArticleSophos Update Manager for OS X: Frequently Asked Questions
This article provides a list of frequently asked questions on Sophos Update Manager for OS X (SUM for OS X).
View ArticleThe SafeGuard Enterprise overlay icons showing the encryption state are no...
The SafeGuard Enterprise overlay icons showing the encryption state have disappeared
View ArticleSafeGuard Enterprise: Password handling when a user is using more than one...
If a SafeGuard Enterprise user is assigned to multiple machines, following a password change, the password (that is required at POA) is not updated on all the other clients until they have synchronized...
View ArticleSafeGuard Enterprise: support for VMware VDI (Virtual Desktop Infrastructure)...
This article provides additional information on how SafeGuard Enterprise (SGN) supports execution in virtual machines including VMware View environments.
View ArticleSafeGuard Enterprise: How to enable a "Helpdesk Officer" to delete user...
How to enable a "Helpdesk Officer" to delete user certificates and change the UMA (user-machine assignment)
View ArticleSafeGuard Enterprise Management Center displays 'Demo Licence' even though a...
SafeGuard Enterprise Management Center displays 'Demo Licence' even though a valid licence file is applied
View ArticleAfter installation of SafeGuard Enterprise, loading time of the Credential...
The article explains how to optimize the Device Driver Load Order and improve the loading time of the Credential Provider tiles on a system that is protected with SafeGuard Enterprise or Sophos Disk...
View ArticleHow to configure multipath uplinking for IPsec with a Sophos UTM
There are three common methods of configuring multipath uplinking for IPsec on a Sophos UTM.
View ArticleERROR: Could not find a source for updated packages [0x00000071]
When deploying Endpoint Security and Control to your endpoint computers, you see one of these errors.
View ArticleSophos Email Appliance Recommended Anti-Spam configuration
How to configure Anti-Spam for Sophos Gateway products
View ArticleHow to use the command line tool SGNState to display the SafeGuard Enterprise...
SafeGuard Enterprise offers the command line tool SGNState for displaying information on the current status (encryption status and further detailed status information) of the SafeGuard Enterprise...
View ArticleCannot locate server for http://dci.sophosupd
Sophos Update Manager (SUM) cannot connect to one or more of the addresses it uses to download updates.
View ArticleHow to Deploy the Sophos ASG/UTM Web Protection (Proxy) CA
The Sophos web protection proxy can transparently filter HTTPS traffic. When this is activated, secure sites will be prompted with a security warning in the client browser until the ASG/UTM Proxy CA is...
View Article