Sophos Anti-Virus for Windows 2000+: Sophos AutoUpdate Error 3051
The MSI log for Sophos Auto-Update shows the error, 'Sophos autoupdate Error 3051. an error occurred while trying to create the user account SophosSAU0. Contact your support personnel.'
View ArticlePorts required for a complete Sophos Mobile Control (SMC) implementation
This article lists the ports required for a full Sophos Mobile Control (SMC) implementation
View ArticleSystem Requirements for Antivirus protection for Unix
System Requirements for Antivirus protection for Unix: Available in Endpoint Protection
View ArticleError 0x00000042 when protecting an endpoint computer
This error is returned for several specific reasons and is also returned if the failure was unknown.
View ArticleIn 9.1 IPSec connections could use bypass policies for a remote network...
IPSec connection down after update to 9.1 due of static routes
View ArticleError codes generated by Sophos Anti-Virus
Error codes generated by Sophos Anti-Virus for Windows 2000+.
View ArticleSophos Anti-Virus: the Sophos Temp directory is full of $$$ files
This article explains what to do when the Sophos TEMP directory is full of $$$ files.
View ArticleProduct and Platform Retirements: Endpoint Security and Control - retirement...
Product and Platform Retirements: Endpoint Security and Control - retirement dates for supported platforms and operating systems
View ArticleProduct and Platform Retirements: Sophos endpoint products and PureMessage -...
Retirement details for Sophos endpoint products and PureMessage
View ArticleError: '0x80004005 Missing required file Program Directory: C:\Program...
This issue results from the failure to download the mcescan.cab file within the 1 minute download timeout.
View ArticleThe Sophos Mobile Control configuration link website cannot be displayed...
This article explains what to do if the website of the configuration link cannot be displayed after the update to Sophos Mobile Control 3.0
View ArticleUsing ConfigCID.exe to implement XML configuration file changes
The command line utility ConfigCID.exe enables you to modify the catalogue files in a Sophos Central Installation Directory (CID) so that computers will update themselves with new XML configuration file.
View ArticleStarting Enterprise Console displays: MessageSecurityException: The identity...
"MessageSecurityException: The identity check failed for the outgoing message." is displayed after changing the 'database' account to be a local account from a domain account
View ArticleSophos Endpoint for Windows: Product Lifecycle Policy
This article describes the endpoint replacement program provided by Sophos, and provides a timeline for endpoint availability and upgrade for the coming period.
View ArticleThreat reduction by filetype
PureMessage for Windows/Exchange can block selected attachments by filetype, name and multiple extensions.
View ArticleSophos.UIController.Extension.UIControllerException: Cannot retrieve session...
When launching Enterprise Console you get 0x80004005
View ArticleConfiguring Sophos Update Manager to check/update during a specific window of...
This article explains how to change your SUM so that virus engine version and SUM versions are only checked for/updated in a specific window of time during the day while leaving threat detection data...
View Article0000006d 'Restart needed for updates to take effect' - alert does not clear...
One or more endpoints are displaying an alert requesting a reboot. Error 0000006d. Following reboots, the alert still does not clear.
View ArticleThe user account provided does not have access to the database. Please change...
When modifying the database account, the new account needs access to the database.
View ArticleDiffers from policy - Anti-Virus and HIPS policy
One or more clients report their status to the Sophos Enterprise Console as "differs from policy" under the "Anti-Virus Details" tab | "Anti-Virus and HIPS policy" column.
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