How to submit spam, and false-positive spam samples to SophosLabs
This article describes how to submit a spam sample or a false positive to SophosLabs.
View ArticleUsing PurgeDB with Enterprise Console and Sophos Control Center
This article describes PurgeDB which is the database maintenance tool for content data in Enterprise Console and Sophos Control Center.
View ArticleEnterprise Console: IP address discovery
When using 'Find by IP range' to search for new computers in Enterprise Console, a Windows username and password are used for the Windows network search.
View ArticleCheck the classification of a URL and submit suggestions for Sophos UTM's web...
A website reports uncategorized or blocked for an incorrect category.
View Articleboost::filesystem::create_directory error when updating a distribution point
permission problems prevent deployment to a remote share from Sophos Update Manager (SUM)
View ArticleSophos Mobile Encryption - Supported Cloud Storage Providers
This article provides information about the Cloud Storage Providers that are supported by Sophos Mobile Encryption
View ArticleSupported Platforms for Sophos products
This article provides a link to a spreadsheet detailing the system requirements, including platform and database requirements for Endpoint Security 9.5 and above
View ArticleSophos Anti-Virus for Windows 2000+: log errors generated when you have...
Errors generated by RMS logs when you have multiple IPs on the same computer, including 'Caught CORBA user exception' and 'Attempt to get client interface from non-local caller'....
View ArticleSophos Diagnostic Utility (SDU): Using the malware command line switch
How to acquire a diagnose log set with malware information with the malware switch when using the SDU
View ArticleSophos Update Manager popup error mentioning Base64Decode returned false
This issue can occur when the Sophos database has been moved and/ or the private store for the updating credentials is not available
View ArticleSophos Anti-Virus for NetApp Storage Systems: overview of properties,...
This article lists the statistics and options available in the 'Properties' dialog box of Sophos Anti-Virus for NetApp. It also lists some of the NetApp registry keys.
View ArticleHow to show the SMART health status of Astaro Security Gateway
How to show the SMART health status of Astaro Security Gateway
View ArticleDeploying Endpoint Security and Control through Active Directory group policy
You can use Active Directory to configure the group policy applied to a domain, so that Endpoint Security and Control is automatically deployed to all computers that join the domain.
View ArticleSophos Email Appliance: Restoring configuration information to an existing or...
Sophos Email Appliance: Restoring configuration information to an existing or replacement appliance
View ArticleLogging in for the first time to a Sophos Mobile Control customer you are not...
How to log in the first time to a Sophos Mobile Control customer
View ArticleHow to prevent administrative accounts from stopping Sophos services
This article uses GPO (Active Directory) to stop administrative users from disabling Sophos services
View ArticleSafeGuard Enterprise Policy Best Practice
How to create and handle policies in SafeGuard Enterprise
View ArticlePerformance issues in Enterprise Console in relation to the Sophos database...
The responsiveness of Sophos Enterprise Console has dropped significantly, switching views, editing policies and general scrolling are affected (to varying levels) by delays. This is likely to have...
View ArticleSophos Management Service fails to start with error: 0x80040154 - Class not...
The Sophos Management Service fails to start with error code 0x80040154 - Class not registered. Event ID 8004 is logged in the event viewer
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