SafeGuard Enterprise: How to enable tracing functionality
To enable the tracing functionality a registry key must be edited.
View ArticleRemote Access via SSL and VPN - Configuration Guides for the UTM.
This article provides links to the Configuration Guides for Remote Access via SSL and VPN on the Sophos UTM.
View ArticleUTM: How to run Up2Date
This article explains how to upgrade your UTM via the automatic Up2Date system
View ArticleSafeGuard taking over control/management of a FV2 encrypted OS X client
This article provides information on using SafeGuard on OS X clients which are already encrypted with FileVault2 (FV2).
View ArticleSafeGuard Task Scheduler is no longer completing tasks after upgrading the...
During the upgrade of the SafeGuard Server to version 6.10, the account that is used for the SafeGuard Scheduler Service is reset to "LocalSystem". The account has to be re-configure after the upgrade...
View ArticleHow to uninstall Sophos Cloud from a Windows or Mac computer
The video attached to this article shows how to uninstall Sophos Cloud from a Windows or Mac computer. It also describes how to disable Tamper Protection, if this is necessary.
View ArticleHow to recover a Sophos RED device / Sophos Access Point
This article describes the steps needed to recover a Sophos RED device / Sophos Access Point.
View ArticleHow to migrate Sophos Secure OS to Sophos Cloud
Information and instructions on how to migrate Sophos Secure OS to cloud
View ArticleHow to check if Sophos Malicious Traffic Detection is working
Instructions on how to tirgger a test detection to confirm that Sophos Malicious Traffic Detection is working as expected
View ArticleSophos Cloud installer and the detection of other security software
Sophos Cloud installer has the ability to detect and remove some third-party security software before installation. This article describes what to do if this fails.
View ArticleHow to migrate the SafeGuard Enterprise database to a new SQL server
This document details the steps necessary to migrate an existing SafeGuard Enterprise database to a new SQL server and then re-configure the SafeGuard Management Center and SafeGuard Server to use the...
View ArticleSophos Anti-Virus scanning is running slowly
Slow scanning may result from your computers being unable to connect to Sophos Live Protection (Sophos cloud). This article describes how to check the connection.
View ArticleThe IP address for a Mac OS X client in Sophos Cloud shows as 127.0.0.1 and...
The IP address of a Mac OS X device shows as 127.0.0.1 and or fe80::1
View ArticleMac OS X - 'The main virus data file is missing' message is logged in Sophos...
'The main virus data file is missing' is logged in the Sophos Anti-Virus.log file and on-access scanning is disabled and can't be manually started.
View ArticleError 0x0000004a when protecting an endpoint computer
The Sophos Competitor Removal Tool either was not run or does not include cover for the version of third-party software attempting to be removed.
View ArticleSophos Anti-Virus and Rapport interaction
Rapport, allows online banks, brokerages, retailers, and healthcare organizations to protect their customers from identity theft and financial fraud.
View ArticleSophos UTM Retirement Schedule
This article provides information on the retirement of Sophos UTM products.
View ArticlePureMessage: retirement calendar for supported platforms and operating systems
PureMessage - retirement calendar for supported platforms and operating systems
View ArticleSophos Cloud installer return codes
This article lists a number of return codes as returned by SophosInstall.exe.
View ArticleSophos Cloud Server Protection Frequently Asked Questions (FAQ)
Server Protection is designed specifically with servers in mind, the following FAQ answers a number of key questions relating to Server Protection.
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