File and folder exclusions do not work
You have added file and folder exclusions to Sophos Anti-Virus for Windows, but they do not always seem to work.
View ArticleSophos Reporting Interface: Overview
This article provides an overview of the Sophos Reporting Interface and provides links to additional documentation.
View ArticleBest Practices for Endpoint Security and Control
This article is an index of the Best Practice articles that we've developed for using Endpoint Security and Control.
View ArticleBest Practice for running Sophos on virtual systems
As well as providing Best Practice advice, this article contains many links to additional information on virtual systems running Sophos.
View ArticleSophos Anti-Virus for Windows: access to computers with firewalls
When using Sophos Remote Management System (RMS) with firewalls, these are the ports or programs which need access to the network. The requirements are different for workstations and for the Sophos...
View ArticleDropping previous databases used by Enterprise Console
When your Sophos management server is upgraded, database previous version are not removed as part of the upgrade process.
View Article80040410 Data read from the update source for software subscription ... was...
This error code indicates that a product to which the update manager is subscribed is not available in its update source.
View ArticleInternet browsers fail to connect to the internet after a Microsoft update...
After installing KB2887595 from Windows Update (Marked as Important) on a Windows 8.1 endpoint with Sophos Client Firewall 3.0, internet browsers fail to connect to external websites.
View ArticleSafeGuard Enterprise: How to hide credential providers from the Windows Logon...
After installation of SafeGuard Enterprise, several credential providers are available to logon from the Windows logon user interface. This article explains how to hide certain credential providers...
View ArticleHow to prepare computers for installation of endpoint security software
Using the Protect Computers Wizard to deploy (install) and manage Sophos Endpoint Security and Control from the central Sophos console.
View ArticleRunning SafeGuard Enterprise / SafeGuard Easy on Windows 8
Running SafeGuard Enterprise / SafeGuard Easy on Windows 8
View ArticleDeployment errors are displayed in the console when protecting endpoint...
When you run the Protect computers wizard an error(s) is returned to the console. E.g., 0000002e, 80070035, 000000f6, 0000002f and 0000000a
View ArticleSophos Technical Support Videos: Index
This article provides an index of the Sophos Technical Support videos which provide information on a number of frequently performed tasks.
View ArticleProduct and Platform Retirements: Endpoint Security and Control - retirement...
Product and Platform Retirements: Endpoint Security and Control - retirement dates for supported platforms and operating systems
View ArticleCould not share SumInstaller folder. Error: 997 - Overlapped I/O
When trying to upgrade/install a version of he Sophos Enterprise Console it fails and in the BootStrapper logs you see the following error: NetShareAdd failed with error: 997
View ArticleInformation on malware known as Ransomware
Ransomware is malicious software that denies you access to your files until you pay a ransom.
View ArticleAdvisory: Endpoint support for Windows 2000 and IA-64 Itanium
Customers protecting Windows 2000 and IA-64 Itanium platforms with Sophos Endpoint Security and Control need to take action before 30th June 2014 to ensure continued protection until we retire support...
View ArticleHow to submit spam, and false-positive spam samples to SophosLabs from Lotus...
This article describe how to submit the sample a false positive to SophosLabs from Lotus Notes
View ArticleSoftware subscriptions in Enterprise Console with licences issued in June...
This article describes software subscriptions as they apply to Enterprise Console for customers with licences issued in June 2013 or later.
View ArticleCompatibility with Microsoft Enhanced Mitigation Experience Toolkit (EMET) v4.x
Microsoft Enhanced Mitigation Experience Toolkit (EMET) v4.x monitoring can generate Buffer Overflow detections when monitored processes are launched
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