Error 0x80131604 shown when the console fails to open
The precise cause of error '0x80131604' can be determined by checking the associated error message text in the 'Advanced' window.
View ArticleHow to disable Tamper Protection when managed from Sophos Cloud
Disable tamper protection so local configuration changes can be made, or the software can be successfully uninstalled.
View ArticleData Recovery: Slaving Bitlocker encrypted drives
This article describes how to recover data from a BitLocker encrypted drive by attaching it to another, BitLocker capable, system. The required BitLocker recovery key can be obtained in the SafeGuard...
View ArticleSafeGuard v 7.0 - Most popular knowledgebase articles
This article provides a list of the most popular SafeGuard 7 knowledgebase articles.
View ArticleSafeGuard POA is unable to load - troubleshooting guide
SafeGuard POA is unable to load. You need to perform further actions to get the computer running.
View ArticleHow to allow a user to decrypt a SafeGuard Enterprise Client
How to allow a user to decrypt a SafeGuard Enterprise Client
View ArticleSophos SafeGuard products - Cross compatibility, upgrade and SQL Server support
This article lists cross compatibility, upgrade and SQL Server support for Sophos SafeGuard products.
View ArticleUsing Variables in UTM Web Templates
Explanation of how use the template variables defined by Sophos to customize the notifications that are displayed to end users.
View ArticleSafeGuard Device Encryption - Tested hardware list
This knowledge base article provides an overview of hardware that has been tested with SafeGuard Device Encryption and/or BitLocker.
View ArticleEmail Appliance - Example: Configuring passwords for SPX email encryption...
This article shows you how to set up a web service that integrates with your existing authentication system to issue SPX passwords.
View ArticleSophos SafeGuard - Token and Smartcard Support in SafeGuard Enterprise...
Token and Smartcard Support in SafeGuard Enterprise /SafeGuard Easy 5.60.x / 6.00.x
View ArticleSafeGuard Enterprise and system performance
Impact on performance of an encrypted and non-encrypted machine
View Article80070005 The installation could not be started: Access is denied.
Security permissions on one or more files/folders in the central distribution location are missing or corrupt.
View ArticleSophos Management Service fails to start with error: 0x80040154 - Class not...
The Sophos Management Service fails to start with error code 0x80040154 - Class not registered. Event ID 8004 is logged in the event viewer
View ArticleRecovering data from a volume-based encrypted SafeGuard Device Encryption Client
An encrypted SafeGuard Enterprise Client can no longer be accessed by the usual methods. This article describes how to access data on an encrypted client in case of emergency.
View ArticleHow To Update a License in Sophos Mobile Control
How To Update a License in Sophos Mobile Control (SMC)
View ArticleSophos Malicious Traffic Detection Frequently Asked Questions (FAQ)
This article details information on what the Sophos Malicious Traffic Detection is with a number of frequently asked questions and answers.
View ArticleSafeGuard Enterprise Device Encryption - Minimum requirements to allow...
The article describes the minimum requirements to allow SafeGuard to continue booting from external medium after POA
View ArticleAdding memory to an SGN client stops it from operating correctly or even...
After adding memory problems are encountered either booting up or with the functioning of the machine at the POA level, typically when 4Gb RAM is reached.
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