How To: Generate logging in the SafeGuard Management Centre
Enables logging of administration tasks in the SGN Database or Eventvwr
View ArticleSafeGuard Enterprise: How to enable BitLocker To Go
BitLocker To Go stops working following the installation of SafeGuard Enterprise.
View ArticleEditing the Windows registry
This article displays Microsoft's warning about editing the Windows registry. It also describes how to back-up and edit the registry.
View ArticleSafeGuard Device Encryption: POA gets locked if BIOS time is changed more...
The SafeGuard Device Encryption POA is locked if the Time (Date) in the BIOS changes unexpectedly.
View ArticleSafeGuard Enterprise Configuration Protection R2 patch
This patch includes some improvements to allow for a more stable SGN CP client.
View ArticleSafeGuard Enterprise: How to hide credential providers from the Windows Logon...
After installation of SafeGuard Enterprise, several credential providers are available to logon from the Windows logon user interface. This article explains how to hide certain credential providers...
View ArticleRetirement of Windows Endpoint v 10.0.x
This article details the retirement of Windows Endpoint v 10.0.x along with any manual actions that may be required.
View ArticleSophos SafeGuard Disk Encryption for Mac: Recovery options
This article provides a link to information on recovery options for SafeGuard Disk Encryption for Mac.
View ArticleSafeGuard Enterprise: How to apply a Hotfix/Patch dll to the global assembly...
Fixes/Patches are often provided as dlls that must be exchanged in the GAC (Global Assembly Cache) of the computer that runs the corresponding SafeGuard Enterprise (SGN) component. This article...
View ArticleSafeGuard Enterprise Client: description of ADDLOCAL command line parameters...
This article describes the parameters you can use when the installation is being conducted via msiexec and ADDLOCAL.
View ArticleSafeGuard Full Disk Encryption: Recovery options per encryption method
SafeGuard Full Disk Encryption: Recovery options per encryption method
View ArticleHow to: Migrating Sophos Disk Encryption 5.61 Clients to SafeGuard Enterprise...
Migration from Sophos Disk Encryption to SafeGuard Enterprise allows to migrate Sophos Disk Encryption 5.61 Clients to a SafeGuard Enterprise environment. Upgrading the client version to SafeGuard...
View ArticleIssues you may experience after the update to UTM 9.3 and possible...
This article explains how to fix known issues found in the recently released 9.3.
View ArticleCannot open database "SOPHOSPATCH52" requested by the login. The login failed.
Following a system startup you see login failed messages in the Windows event log and SQL Error log regarding Sophos Patch.
View ArticleThe file tmp.edb may generate a detection on Windows Sophos Endpoints
The file tmp.edb is detected as malicious despite not being present on the on-access scanner extension list. This may also occur when behavior monitoring is enabled.
View ArticleInformation on malware known as Poweliks
Poweliks is the name of a malicious program that hides itself in the Windows registry.
View ArticleSophos Mobile Control as a Service videos
This article lists all SMCaaS videos on YouTube
View ArticleEnterprise Console: if installed on a computer with multiple IP addresses, it...
When you install Enterprise Console on a computer which has multiple IP addresses, it may take a long time to establish communications. This may cause the status of client computers to be displayed...
View ArticleDiagnose for Sophos Secure Virtual Machine (SSVM)
This article describes how to run the Sophos Diagnostic Utility (SDU) on the Sophos Secure Virtual Machine (SSVM).
View ArticleHow to troubleshoot SMS delivery problems
This article describes how to troubleshoot SMS delivery problems
View Article