User interface changes introduced within Sophos Mobile Control 3.5
This article gives a description of the user interface differences between SMC 3.5 and previous versions.
View ArticleStarting the SMCSVC Directory Service fails with error code 1067
This article describes an issue where the SMCSVC Directory Service could not start correctly.
View ArticleSophos Malicious Traffic Detection Frequently Asked Questions (FAQ)
This article details information on what the Sophos Malicious Traffic Detection is with a number of frequently asked questions and answers.
View ArticleHow to create a Microsoft SQL Server Express instance called SOPHOS
How to create a Microsoft SQL Server Express instance called SOPHOS to be used with Enterprise Console or PureMessage for Exchange.
View ArticleInstallation of SafeGuard Enterprise Device Encryption on RAID based systems
The article explains the use of SafeGuard Enterprise on hardware/software RAID based systems and shows detailed test scenarios
View ArticleHow to prepare your system for the installation of SafeGuard Enterprise
Before installing SafeGuard Enterprise you need to prepare your system carefully as described in the attached list.
View ArticleSophos System Protection
This article gives an overview of Sophos System Protection with a list of Frequently Asked Questions.
View ArticleSophos Diagnostic Utility (SDU): how to download and install
This article describes how to install the Sophos Diagnostic Utility (SDU) and provides a link to information on how use the tool and send the results to Sophos Technical Support.
View ArticleHandling UTM configuration backups via command line
How to create, restore and save a UTM configuration without webadmin access
View ArticleError: Server error: 500 when attempting to delete a device
Deleting a device throws the error message: Error: Server error: 500
View ArticleAdvisory: Recommended steps for the Poodle vulnerability in SMTP Proxy on the...
This article provides the recommended steps for the Poodle vulnerability in SMTP Proxy on the Sophos UTM.
View ArticleAdvisory: What to do in case Log Files are not visible in Webadmin after the...
This article explains What to do in case Log Files are not visible in Webadmin after the update to Sophos UTM 9.210.
View ArticleHow to manually create an Exchange email account on an Android device
Create an email account on an Android device so that you will receive mails using that account
View ArticleRunning Sophos Mobile Control on Windows Server 2012
Running Sophos Mobile Control on Windows Server 2012
View ArticleFingerprint logon at the OS on BitLocker encrypted client
When using fingerprint authentication on a client that is encrypted with BitLocker (non - Lenovo clients) the SafeGuard Authentication Application appears after logon to the operating system.
View ArticleSophos UTM - 9.2xx to 9.304 up2date fails
Steps to perform to resolve up2date failures from 9.210 to 9.304
View ArticleBitlocker: Encryption does not start
Common scenarios that lead to BitLocker encryption not starting
View ArticleStandalone Sophos Anti-Virus November 2014 upgrade information
In November we will be upgrading three versions of the Standalone Sophos Anti-Virus version. The upgrade will happen automatically and will keep all of your existing settings.
View Article"Your Sophos Mobile Control account is expiring soon" shown on Windows Phone...
This article describes what to do if a user is experiencing the warning message "Your Sophos Mobile Control account is expiring soon" on an Windows Phone 8 device.
View ArticleAll screenshots are saved unencrypted when using the function to share them...
This function has a special redirection function which is not supported on SafeGuard File Encryption for Mac client machines.
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