SafeGuard Enterprise: How to enable/disable the "Fast Initial Encryption" mode
How to enable/disable the "Fast Initial Encryption" mode
View ArticleCannot run a local scan 'Unable to run saved scan.' or 'Error returned from...
One or more registry keys are missing information.
View ArticleError 'Download of Sophos Endpoint Security and Control failed from server...
This issue occurs due to a PureMessage Spam Rules update failure and relates to the credentials in use by the update
View ArticleIssues you might identify after the update to 9.3 and the regarding workarounds
This article explains how to fix known issues with the recently released 9.3.
View ArticleStandalone Sophos Anti-Virus November 2014 upgrade information
In November we will be upgrading three versions of the Standalone Sophos Anti-Virus version. The upgrade will happen automatically and will keep all of your existing settings.
View ArticleWorkaround: Streaming via Netflix iOS app isnĀ“t working when using the...
This article explains the workaround you need to consider if streaming via Netflix iOS app isnĀ“t working when using the WebProxy in transparent mode.
View ArticleMultiple entries for the same Secure Virtual Machine displayed in Enterprise...
Two entries for the same SVM may be seen in SEC after installing a fresh install version 1.1.10.
View ArticleSophos Mobile Security 4.0 - Telemetry Data Collection
This article describes what is sent from the device to Sophos
View ArticleSophos UTM 9.3 overview and links to further resources
This article provides links to the release notes, articles and other resources in relation to the release of UTM 9.3.
View ArticleHow to check which version of Sophos Anti-Virus for Mac you are running
Find out which version of Sophos Anti-Virus for Mac you are running
View ArticleHow to uninstall your Sophos product
This document provides links to articles that describe how to remove a range of Sophos products from your system.
View ArticleRemoving Sophos Anti-Virus for Mac OS X
This article describes how to remove Sophos Anti-Virus for Mac.
View ArticleRemoval tools for Sophos Anti-Virus for Mac
This article provides a standalone tool to remove the installation of Sophos Anti-Virus for Mac.
View ArticleYour system has an incompatible Sophos Endpoint product installed.
Trying to install Sophos Cloud for Mac your see: Your system has an incompatible Sophos Endpoint product installed. Uninstall the existing product before installing Sophos Cloud Endpoint.
View ArticleHow to remove Sophos Anti-Virus for Mac
You cannot uninstall the program by dragging it from the Applications folder to the Trash - you have to run the removal program.
View ArticleSophos Cloud Server Protection Frequently Asked Questions (FAQ)
Server Protection is designed specifically with servers in mind, the following FAQ answers a number of key questions relating to Server Protection.
View ArticleSafeGuard Enterprise OS X client Uninstaller.pkg cannot be used after OS has...
There are some older versions of SafeGuard Enterprise for OS X available which are not supported on OS X 10.10. However, if you run the Apple AppStore in place update for OS X then there is no check...
View ArticleEnabling a diagnostic 'message trail' of Sophos Management Communication System
How to trace the messages that have been sent by MCS
View ArticleUnderstanding and troubleshooting policy compliance of Sophos Cloud managed...
This article describes the process by which managed clients obtain commands from Sophos Cloud.
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