Sophos Diagnostic Utility (SDU): how to remove
This article describes how to run the Sophos Diagnostic Utility (SDU) and how to send the results to Sophos Technical Support.
View ArticleHow to configure Challenge Response logging within the SafeGuard Enterprise...
This article describes how to log events in the SafeGuard Enterprise Management Center
View ArticleDevice cannot be deleted using Sophos Mobile Control web console
This article describes an issue regarding the deletion of a device. Removing the device fails with the message "An error occurred. The administrators have been notified".
View ArticleSetting the 'retain: ALL' option within the ICAP protocol settings causes the...
When you set retain: within the savdid.conf configuration file to ALL, the service or daemon cannot be started.
View ArticleSophos Cloud Server Automatic Exclusions
The following article lists the Anti-Virus exclusions automatically set by Sophos Cloud Server when configured in the policy.
View ArticleDefault anti-virus scanning options for Sophos Cloud
Details the default scanning options for the Sophos Cloud managed endpoint
View ArticleCustomizing POA pictures in SafeGuard Enterprise
Customizing POA pictures in SafeGuard Enterprise
View ArticleSafeGuard Enterprise Client: Latest POA settings database file
Sophos now provides monthly updates to the SGN client installer DB file of hardware details. This article contains links to the download site.
View ArticleSafeGuard Enterprise: Performing detailed check of the NTFS file system
Performing detailed check of the NTFS file system prior to installing SGN/SGE/SDE
View ArticleUninstalling Sophos SafeGuard Configuration Protection 6.x (version...
Detailed description of Sophos SafeGuard Configuration Protection Client uninstall scenarios.
View ArticleSophos Secure Operating System FAQ
An overview and commonly asked questions regarding Sophos Secure Operating System for Amazon Web Services.
View ArticleSophos Update Manager (SUM) - release dates for forthcoming versions
This article lists the proposed release version numbers of SUM for the coming six month period.
View ArticleGREEN NOTIFICATION - Sophos Secure Operating System
Sophos Secure OS is a pre-built version of CentOS 6.5 with a pre-installed copy of Sophos Anti-Virus for Linux version 9
View ArticleSophos Cloud online payments FAQ
This article contains a number of common questions regarding online payments in Sophos Cloud.
View ArticleConfiguring the logging level of Sophos Management Communication System
How to set a custom logging level in MCS.
View ArticleiTunes Store keeps asking for HTTPS login authentication even though...
How to configure the UTM web filtering to avoid HTTPS login authentication pop up
View ArticleSafeGuard Device Encryption: POA gets locked if BIOS time is changed more...
The SafeGuard Device Encryption POA is locked if the Time (Date) in the BIOS changes unexpectedly.
View ArticleThe scheduled scan of server reverts back to 00:00 when editing the policy
When configuring a server policy, the scheduled scan is automatically changed back to 00:00 before being saved.
View ArticleConfiguration import failed
Enrolling an Android device via Self Service Portal using the Chrome browser on the device fails with error 'Configuration import failed'
View ArticleSophos Anti-Virus for Linux and Unix: Platforms and Packages
Sophos Anti-Virus for Linux & Unix: Platforms & Packages
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