SafeGuard Enterprise Configuration Protection R2 patch
This patch includes some improvements to allow for a more stable SGN CP client.
View ArticleSafeGuard Configuration Protection client policy inconsistency behaviour
SafeGuard Configuration Protection policy is not working as expected, resulting in inconsistent behaviour.
View ArticleHow to update to SafeGuard Enterprise 6.0 if Client and Management Center are...
Update from SGN 6.0 if SGN client and SGN MC is installed at the same time
View ArticleSafeGuard File Encryption for Mac and Disk Encryption for Mac on OS X 10.10...
SafeGuard File Encryption for Mac and Disk Encryption for Mac on OS X 10.10 (Yosemite)
View ArticleSophos Endpoint Protection: retirement calendar for supported platforms and...
Product and Platform Retirements: Endpoint Security and Control - retirement dates for supported platforms and operating systems
View ArticleSafeGuard LAN Crypt Client: using web server to load the user key file (P12...
Clients which have SafeGuard LAN Crypt version 3.90 or higher installed, can now load the user key file (P12 file) from a web server.
View ArticleA scheduled scan or scheduled task fails with error 8007000d: 'The data Is...
A scheduled scan or other scheduled task fails and reports error 0x8007000d: 'The data is invalid'. Enterprise Console lists the computer as 'not compliant' with anti-virus policy.
View ArticleEnterprise Console: you receive an error 00000034 when you 'Protect Computers'
When you run 'Protect computers' from the Enterprise Console you see the error, 'ERROR Cannot access the folder from where the installation is run from 00000034'
View ArticleSophos Client Firewall: How to add protocols and/or ports to Sophos Client...
How to add protocols and/or ports to Sophos Client Firewall.
View ArticleDeployment errors are displayed in the console when protecting endpoint...
When you run the Protect computers wizard an error(s) is returned to the console. E.g., 0000002e, 80070035, 000000f6, 0000002f and 0000000a
View ArticleError 0000003a occurs while installing Endpoint Security and Control on...
When you attempt to protect computers using Enterprise Console a yellow alert is displayed against one or more of the computers listed in the console. An error is displayed '0000003a - Installation...
View ArticleSophos Anti-Virus for Windows 2000+: error e03d0211 - Communication Error...
What to do when you get error e03d0211 - 'Communication error between on-access driver and service'.
View ArticleSophos Anti-Virus for Windows 2000+: how to get additional applications...
This article describes how to submit a request for an application to be added to Application Control.
View ArticleInstallation errors: troubleshooting installation errors using MSI logs
How to find and use MSI logs for troubleshooting installation issues and errors
View ArticleError 00000025 when re-installing Sophos Anti-Virus
When re-installing the Sophos Anti-Virus component in a networked environment, you see an error in the Enterprise Console: '00000025 - uninstallation of remote management system failed '
View ArticlePureMessage for Microsoft Exchange: data builds up in the AutoUpdate channels...
You may be experiencing issues with your PureMessage for Microsoft Exchange server such as: - a red cross may be visible on the Sophos shield indicating a failed download. - there may be a noticeable...
View ArticleConnectionWrite (send()) error on VMWare when console is left open
When running Enterprise Console on VMWare, if you leave the console open for some time, you may see a DBNETLIB ConnectionWrite error.
View ArticleError when attempting to open Enterprise Console on a remote computer as a...
You see the error 'User needs to be a member of the Sophos Console Administrators group'.
View ArticleInstallation of a Sophos console displays error: 'The installer has found an...
When installing a Sophos console on your server, you see the following error message: the installer has found an existing account for Sophos Update Manager on this computer and cannot continue.
View ArticleHow to change language setting for Sophos Enterprise Console and Sophos...
This article explains how to change the language used by Sophos Anti-Virus and Enterprise Console
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