Error 'The applied software subscription does not contain software this...
You have attempted to protect a computer with an operating system not covered (supported) by the subscription set in the updating policy.
View ArticleUnable to protect a Windows 8.1 or Windows 2012 R2 computer from Enterprise...
Protecting a computer running Windows 8.1 or Windows 2012 R2 from Enterprise Console shows the following message: "The applied software subscription does not contain software this computer can use"
View ArticleOverview of Sophos Mobile Control iOS configurations only available in the...
This article lists an overview of iOS configurations being part of Sophos Mobile Control which are only configurable in the supervised mode.
View ArticleHow to check which version of Sophos Anti-Virus for Mac you are running
Find out which version of Sophos Anti-Virus for Mac you are running
View ArticleCommand line parameters used by Setup.exe
You can perform a customised installation of Sophos Anti-Virus, Sophos Client Firewall and Sophos NAC (including AutoUpdate and, optionally, Remote Management System) using command line parameters....
View ArticleWhat's new in Sophos Mobile Control 3.6
This article lists the new functionalities being part of Sophos Mobile Control 3.6
View ArticleSophos Mobile Control 3.6 license reporting
This article shows which information is reported back to Sophos by a Sophos Mobile Control server
View ArticlePossible upgrade paths for Sophos Enterprise Console
Details on possible upgrade paths to the latest version of Sophos Enterprise Console
View ArticlePre-populated fields on the payment page are not as expected
Certain characters such as double and single quotes, ampersand, less than and greater than characters are escaped when displayed in the payment form.
View ArticlePacketfilter logfiles on the Astaro Security Gateway
This article give you a table view of what the fwrule="" field means in the packet filter log file.
View ArticleDefault Anti-virus and HIPS policy and settings
...for a fresh installation of Enterprise Console or a fresh installation of Sophos endpoint security software
View ArticleEndpoint Security and Control: Support for virtualization platforms
Endpoint Security and Control: Technical support for virtualization platforms
View ArticleSome encryption software hinders Sophos Anti-Virus detections
Installing some types of encryption software may prevent the Sophos Anti-Virus on-access scanner from detecting viruses.
View ArticleError message 'The port selected is already in use' displayed during...
When installing Enterprise Console version you are repeatedly shown the error: The "port selected is already in use."
View ArticleEncryption event codes and messages that can be returned to Enterprise Console
This article lists the encryption events that may be returned to the Enterprise Console.
View ArticleThis feature is not included with your license: Enterprise Console
When attempting to configure unlicensed features in Enterprise Console
View ArticleWhitelisting the Sophos domain to enable automatic sample submission
The automatic sample submission feature that is part of Sophos Online Scanning allows samples of malware and suspicious files to be sent to Sophos Labs for analysis and considerably speeds up the...
View ArticleSophos Cloud online payments FAQ
This article contains a number of common questions regarding online payments in Sophos Cloud.
View ArticleSophos Anti-Virus fails to install with error 1920
If you notice error 1920 in the installation log for one or more computers, use this troubleshooting guides to resolve the problem.
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