What is the Sophos Network Communications Report?
The report gives the current state of communications with Enterprise Console.
View ArticleError 80040155 'Interface not registered' is displayed when you try to edit a...
Upon editing a policy within your Sophos console an error occurs stating 'Interface not registered', this can sometimes occur following an upgrade from a previous version.
View ArticleEnterprise Console: Fixing a port conflict between Bloomberg applications and...
How to resolve a port conflict between Bloomberg and Enterprise Console by editing the Windows Registry.
View ArticleWhen you install a Sophos product on to Microsoft Windows, error 1722 is...
During the installation of a Sophos product on to Microsoft Windows, an error is displayed: Error 1722.There is a problem with this Windows Installer package.
View ArticleMy computer is slower to respond since a change was made to Sophos Anti-Virus
Your computer is less responsive after a change was made to the Sophos Anti-Virus configuration, either by policy change (in Sophos Console) or by a change made locally on the computer.
View ArticleMigrating to Sophos Cloud from Enterprise Console or Sophos Control Center
The following article provides high level guidance on migrating to Sophos Cloud.
View ArticleUsing the Terminal to install or remove Sophos Anti-Virus for Mac OS X
Sophos Anti-Virus for Mac OS X can be installed or removed from your Mac OS X computer via the Terminal.
View ArticleInformation on Sophos Mac software running on Mac OS X 10.9.5 and 10.10
This article provides information on how Apple’s forecast changes affected our programs running on Mac OS X 10.9.5 and higher.
View Article0000006d 'Restart needed for updates to take effect'
One or more endpoints are displaying an alert requesting a reboot. Error 0000006d.
View ArticleSophos Anti-Virus 10.3.7 installations fail if difxapi.dll is not present or...
When attempting to install Sophos Anti-Virus 10.3.7 the installation fails with 'CAQuietExec Failed' displayed in the logs.
View ArticleMicrosoft Security Update KB2918614 affecting installations/upgrades
Since the release of Microsoft Security Update KB2918614 there have been reports of MSI installation/upgrades failing
View ArticleUnified Threat Management 9.x Administration Guides
Links to the PDF administration guides - with major versions available in English, German, and Japanese.
View ArticleSafeGuard Task Scheduler is no longer completing tasks after upgrading the...
During the upgrade of the SafeGuard Server to version 6.10, the account that is used for the SafeGuard Scheduler Service is reset to "LocalSystem". The account has to be re-configure after the upgrade...
View ArticleOverview: What is a Potentially Unwanted Application (PUA)?
This article gives an overview of PUA scanning and cleaning, and provides links to relevant articles and documentation.
View ArticleSafeGuard Power-on Authentication does not allow to logon and shows...
The article explains which situations can lead to a locked down Power-on Authentication and how to unlock the Power-on Authentication in different situations.
View ArticleLocal Self Help was enabled for all SafeGuard Enterprise Device Encryption...
The status of Local Self Help (active/inactive) for each SafeGuard Enterprise Client / User is not stored centrally in the SafeGuard Database and can therefore not be verified directly. The Knowledge...
View Article'We have found inconsistencies in your database, which should be corrected...
Error: We have found inconsistencies in your database, which should be corrected quickly. Please contact Sophos Support for further assistance. In addition to this, one or more users are not getting a...
View ArticleHow to export the company and MSO certificate in form of p12 files within...
How to export the company and MSO certificate in form of p12 files within SafeGuard Management Center/ Policy Editor
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