SafeGuard LAN Crypt Administration - What to do if an RSA key pair has been...
What to do if you suspect that an RSA key is no longer secure, e.g. if a smartcard is lost.
View ArticleSafeGuard LAN Crypt Client - SafeGuard LAN Crypt and "double byte character"...
Is it possible to install SafeGuard LAN Crypt on a "double byte" character operating system?
View ArticleSafeGuard LAN Crypt Client - What is the purpose of the "Shell Extensions"...
The Shell Extensions component installs the SafeGuard LAN Crypt Explorer Extensions.
View ArticleSafeGuard LAN Crypt Administration - Can a system administrator access...
Under certain circumstances a system administrator may be able to change a user's Windows logon password which then allows them to log on as that user.
View ArticleSafeGuard LAN Crypt Administration - How to use the SafeGuard LAN Crypt API
SafeGuard LAN Crypt Administration - How to use the SafeGuard LAN Crypt API
View ArticleSafeGuard LAN Crypt Client - Explanation for the S, X, and I in the "Show...
SafeGuard LAN Crypt Client - Explanation for the S, X, and I in the "Show Profile" window.
View ArticleSophos licenses and which components are included with each
This article lists the available Sophos licenses and which components are included with each.
View ArticleHow to tell which Sophos license type you have from the central console
This article explains how to locate your license (name) from the main console (management server).
View ArticleSafeGuard LAN Crypt Administration: How to create and use the SafeGuard LAN...
SafeGuard LAN Crypt Administration - How to create and use the SafeGuard LAN Crypt Recovery Key
View ArticleSafeGuard LAN Crypt Administration: While creating a user certificate an...
Error while writing keyfile or keyfile password. Please check settings for output path and logfile
View ArticleSafeGuard LAN Crypt Administration - How to toggle a key between active and...
How to toggle a key between active and inactive
View ArticleHow to change your license details
How to check/ update the credentials entered into the Sophos Update Manger's configuration
View ArticleSophos Mobile Control 4.0.1.1 patch - overview and application
This article provides information about the Sophos Mobile Control 4.0.1.1 patch
View ArticleSophos Mobile Control 4.0.1.2 patch - overview and application
This article provides information about the Sophos Mobile Control 4.0.1.2 patch
View ArticleSophos Cloud activation code error messages
A list of error codes returned by Sophos Cloud when applying an activation code.
View ArticleHow to switch from an internal directory to an external directory for the...
This article how you can change the directory type used to login at the Sophos Mobile Control Self Service Portal.
View ArticleSophos Anti-Virus for Linux/Unix: Phone-home data FAQs
As part of the version 9.7 release of Sophos Anti-Virus for Linux and Unix we are adding the capability for the product to ‘phone-home’ some product and platform details. This article describes the...
View ArticleSophos Agent fails to start with Error 1067 "Process Terminated unexpectedly"
The Sophos Agent is repeatedly failing to start. Event ID 67860 "The Sophos Agent service terminated unexpectedly" is showing in the System Event logs
View ArticleSophos Anti-Virus for Windows: communication failure
The following error message can be seen where a computer that previously reported successfully to Enterprise Console can no longer do so. "Communication failure" or "Failed to communicate with server".
View ArticleSophos Anti-Virus error "Invalid remote IOR"
The following error message might be present on a computer running Sophos Anti-Virus for Windows: "Invalid remote IOR".
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