How to bypass individual WAF rules in UTM 9.2
This article explains how to bypass individual WAF rules in UTM 9.2.
View ArticleSophos products and the Bash vulnerability (Shellshock)
Sophos products and the Bash vulnerability (Shellshock)
View ArticleSophos Cloud installer and the detection of other security software
Sophos Cloud installer has the ability to detect and remove some third-party security software before installation. This article describes what to do if this fails.
View ArticleHow to configure Sophos AutoUpdate settings on a standalone (single) computer
You can configure the update settings locally if the computer is not managed centrally.
View ArticleSophos Anti-Virus for Mac OS X: error disinfecting a file on a Samba share in...
When you run Sophos Anti-Virus for Mac OS X, an infected file found on a remote Samba share is not disinfected or removed.
View ArticleGuidance on removing third party applications
It may be possible to easily script the uninstall of a third party product, this article provides general guidance on how to do so.
View ArticleSophos Anti-Virus: username and password required by remote users
Remote users will require a username and password to update their Sophos Anti-Virus software.
View ArticleSophos Enterprise Console: associated database names
This article describes the databases used by Sophos products.
View ArticlePureMessage for Windows/Exchange: error 0x8004021b is displayed
PureMessage for Windows/Exchange may report the error 'Failed to extract stream from body part. 0x8004021b error'.
View ArticlePureMessage for Windows/Exchange: warehouse folder data size temporarily...
With PureMessage for Windows/Exchange installed, the C:\Program Files\Sophos\AutoUpdate\data\warehouse folder may sometimes contain up to 1GB of data
View ArticleHow to create a MySophos login to download your Sophos software
This article explains how to set up a new MySophos account and how to link that account to your download credentials.
View ArticleRetirement calendar for Sophos endpoint products, management consoles, and...
Retirement calendar for Sophos Endpoint products and PureMessage
View ArticleMicrosoft related error codes
This article lists some of the more common error codes and messages, related to Microsoft components and issues, that may be encountered when installing, updating or running Sophos AutoUpdate on...
View ArticleExport a list of installed IIS modules
This KBA explains how to export an overview of all installed IIS modules
View ArticleSecurity Officer certificate cannot be imported to the SafeGuard LAN Crypt...
Security Officer certificate cannot be imported to the SafeGuard LAN Crypt Client 3.90
View ArticleUnable to create user profiles in the SafeGuard LAN Crypt Administration console
MSO/ SO is unable to create user profiles in the SafeGuard LAN Crypt Administration console
View ArticleProtecting computers in a multiple domain environment
You can use Enterprise Console to manage Endpoint Security and Control in a multiple domain environment.
View ArticleUsing ConfigCID.exe to implement XML configuration file changes
The command line utility ConfigCID.exe enables you to modify the catalogue files in a Sophos Central Installation Directory (CID) so that computers will update themselves with new XML configuration file.
View ArticleHow to configure the update settings on a single computer
How to configure the update settings for standalone machines running Windows or OS X
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