Configuring the SafeGuard Enterprise Management Center to establish a LDAP...
Per default, the SafeGuard Enterprise Management Center authenticates through port 389 against the Active Directory. The following article explains how to secure the connection using LDAP over SSL...
View ArticleUnified Threat Management 9.x Administration Guides
Links to the PDF administration guides - with major versions available in English, German, and Japanese.
View ArticleProduct and Platform Retirements: Endpoint Security and Control - retirement...
Product and Platform Retirements: Endpoint Security and Control - retirement dates for supported platforms and operating systems
View ArticleSeptember release details and changes to Virus Data Language (VDL) versions
The VDL version is used below instead of a particular endpoint product version because of the wide number of products that share the same VDL.
View ArticleWarning 25010 or Error 25010 when trying to uninstall or update the Sophos...
These errors indicate that another process (small background program) is running on the computer that is locking the AutoUpdate cache folder and therefore preventing exclusive access to all files.
View ArticleError while configuring Sophos Mobile Control: Args
Installation of SMC fails with "Error while configuring Sophos Mobile Control: Args error" message
View ArticleCommunication to Android devices using Googles C2DM is not possible
Communication to Android devices using Googles C2DM is not possible
View ArticleError -50 when trying to send a package to an Android device via C2DM
Error -50 when trying to send a package to an Android device via C2DM
View ArticleHow To Update a License in Sophos Mobile Control
How To Update a License in Sophos Mobile Control (SMC)
View ArticleHow to configure SSL VPN for auto login with user credentials to allow...
Configure SSL VPN automatic login by changing the default SSL VPN config file and using a plain text password file
View ArticleHow to increase the virtual disk of the virtual web appliance
After increasing the VM image hard drive size , go to the VM console of the appliance then choose option 4 (Check for increased disk space)
View ArticleAdobe Flash player is unable to update
Through the Web Appliance the update within Adobe Flash Player shows following error: Cannot contact reliable source
View ArticleWhat central management features are included in the latest Enterprise...
This article provides a comparison of features for the recent releases of the Enterprise Console.
View ArticleSophos Auditing in Enterprise Console 5.2.x+
An audit entry includes: Action performed; User who performed the action; User's computer; User's sub-estate; Date and time of the action
View ArticleDiagnose for Sophos Secure Virtual Machine (SSVM)
This article describes how to run the Sophos Diagnostic Utility (SDU) on the Sophos Secure Virtual Machine (SSVM).
View ArticleHow to create a pre-configured standalone installer containing the...
How to create a pre-configured standalone installer containing the credentials for Primary and Secondary update locations
View ArticleLicense is exceeded and policy is set to prevent uninstallation of SafeGuard...
You have exceeded you license, hence the deployment of policies to endpoint computers is disabled and the uninstallation allowed policy is set to "No"
View ArticleError 0x00000049 when protecting an endpoint computer
The CRT option was set to detect only or you attempted to protected a computer with a third-party firewall installed.
View ArticleSophos Endpoint v10.2: Automatic upgrade to v10.3
You will receive an automatic update to Sophos Anti-Virus version 10.3 starting in October 2013 if you use 10.2.
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