Error 00000067 'The MSI has failed', seen after installing, upgrading or...
This is a generic error code returned when a component or sub-component has failed to install.
View ArticleSophos Anti-Virus for Windows 2000+: overview of Application Control
This article gives an overview of Sophos Anti-Virus for Windows 2000+ with Application Control, and provides links to relevant documentation and includes a video.
View ArticlePorts required for a complete Sophos Mobile Control (SMC) implementation
This article lists the ports required for a full Sophos Mobile Control (SMC) implementation
View ArticleHow to pre-define the Logon Domain for the Self Service Portal of Sophos...
How to pre define the Logon Domain for Self Service Portal
View ArticleInstallation requirements for Sophos Mobile Control 3.5 server
This article lists the installation requirements for a Sophos Mobile Control 3.5 server.
View Article'Retrieving the COM class factory for component with CLSID' whilst running...
DataBackupRestore.exe fails with the error message "Retrieving the COM class factory for component with CLSID"
View ArticleRunning DataBackupRestore.exe returns error 80070005
The user running DataBackupRestore should be a member of Sophos Console Administrators
View ArticleSophos Diagnostic Utility (SDU): how to download and install
This article describes how to install the Sophos Diagnostic Utility (SDU) and provides a link to information on how use the tool and send the results to Sophos Technical Support.
View ArticleSafeGuard Enterprise: Autologon to Windows will not continue unless you press...
To complete the Single-Sign-On from the SafeGuard POA to Windows, you have to press "Ctrl+Alt+Del" at credential provider level.
View ArticleProduct and Platform Retirements: SafeGuard product retirements
This article provides information on the retirement of SafeGuard products.
View ArticleDedicated Sophos email appliances: requirements and specifications
Dedicated Sophos email appliances: requirements and specifications
View ArticleSystem requirements for Sophos Mobile Encryption
System requirements and supported platforms for Sophos Mobile Encryption
View ArticleSystem Requirements for antivirus protection for Network Storage
System Requirements for Antivirus protection for Network Storage: Available in Endpoint Protection
View ArticleSophos Mobile Control: Supported features and system requirements
Sophos Mobile Control: Supported features and system requirements
View ArticleError 0x80131604 shown when the console fails to open
The precise cause of error '0x80131604' can be determined by checking the associated error message text in the 'Advanced' window.
View ArticleEndpoint reports 'A runtime error occurred' Error 00000062 following deployment
After deployment one or more endpoints return 'A runtime error occurred' Error 00000062. Commonly this occurs when Auto Update cannot access the sophos_autoupdate1.dir due to incorrect security...
View ArticleSophos Anti-Virus: installation of package failed because of error during...
Update reports that installation of package failed because of an error during package decoding.
View ArticleSophos_autoupdate1.dir folder fills up with Sophos files
Unable to delete sub-directories within the sophos_autoupdte1.dir directory
View ArticleSophos AutoUpdate: significant files and registry entries
This article describes the significant files and registry keys in Sophos AutoUpdate.
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