Sophos knowledgebase articles

This article explains what to do if the installation of Sophos System Protection fails and you find Error 1920 in the Microsoft Installer log file.

This article answers the frequently asked questions on Sophos Clean.

As of Windows 8 + / Windows Server 2012 Sophos Anti-Virus for Windows Web Intelligence uses Windows Filtering Protocol instead of Layered Service Provider to intercept browser requests for Web Protection/Download scanning.

An error message is reported when an Enterprise Console remote console is started in a domain environment by a domain user.

Sophos Enterprise Console will not open and an error message is displayed.

A brief description of what Sophos Live Protection is and the tasks that it performs.

This article describes the steps to deploy the Sophos Cloud installer on Linux.

Error 1327. Invalid drive seen when attempting to install Sophos Anti-Virus

A hotfix build of Sophos Central Intercept X, Central Server Intercept X Advanced and Sophos Exploit Prevention is available to allow customer testing of issues

This article helps you do a quick XG Firewall backup-restore appliance compatibility check.

This article lists the Release Notes for SafeGuard Enterprise 8.10.

This article provides best practice recommendations for customers experiencing issues with Microsoft Office documents attached to emails, that when opened by a user are automatically running macros which download malware.

This article describes what the different endpoint health statuses mean.

Endpoint Hero Report - presents a summary of threat protection over the past 30 days, showing the total numbers of protected devices and users, threats blocked, and license usage for a customer account

This article describes the different methods of disabling Enhanced Tamper Protection.

Overview of Fanotify support for On-Access scanning in SAV for Linux

This article describes the steps to protect webserver from Slow HTTP Attack.

A summary of supported methods of deploying the Sophos for Virtual Environments Guest VM Agent

This article provides frequently ask questions for Multi-Factor Authentication and Sophos Central Partner

Instructions for downloading and using the Outlook Add-in, incuding links to supporting documentation.

Sophos Endpoint Security and Control: Error 1920 Sophos System Protection service failed to start

Sophos Clean: FAQ

Sophos Anti-Virus: How to diagnose Web Intelligence issues in Windows 8+ and Server 2012+

Sophos Enterprise Console: Remote console cannot be started by a domain user

Sophos Enterprise Console: Error 0x80070534

Sophos Live Protection: Overview

Sophos Anti-Virus for Linux: How to deploy the Sophos Central installer

Sophos Endpoint Security and Control: Error 1327 Invalid drive

Sophos Central Intercept X, Central Server Intercept X Advanced and Sophos Exploit Prevention cumulative hotfix

Sophos XG Firewall: Backup-restore compatibility check

SafeGuard Enterprise 8.10: Release Notes

Best practice recommendations for customers seeing Troj/DocDl detections

Security Heartbeat: Endpoint health status

Sophos Central Admin: Logs & Reports--> Hero Reports

Sophos Endpoint Defense: How to disable Tamper Protection

Sophos Anti-Virus for Linux: Fanotify Overview

Sophos XG Firewall: How to protect webserver from Slow HTTP Attack

Sophos for Virtual Environments - Guest VM Agent Deployment Methods

Sophos Partner Portal: FAQs for Multi-Factor Authentication for Sophos Central Partner only

Sophos Outlook Add-in: How to submit spam messages