Sophos Anti-Virus for Linux: System requirements
This article lists the system requirements of the Sophos Central managed and on-premises versions of Sophos Anti-Virus for Linux.
View ArticleEndpoint Security and Control: Previously supported platforms and operating...
Retirement is when all urgent software fixes, protection updates and support will end. The date shown is the last date for support.
View ArticleSystem Requirements for Sophos for Microsoft SharePoint
This article lists the system requirements for Sophos for Microsoft SharePoint, versions 2.0 and 3.0.
View ArticleSophos Central Endpoint: Supported platforms and system requirements
This article lists the supported platforms and the system requirements for Endpoint Antivirus for Sophos Central.
View ArticleSophos Anti-Virus for Mac: System requirements
This article lists the system requirements for the Sophos Anti-Virus for Mac
View ArticlePlatforms supported by Sophos Server Security
This article lists the platforms that are supported by Sophos Server Security.
View ArticleSophos Enterprise Console: System requirements
System Requirements for Enterprise Console: Available in Endpoint Protection
View ArticleSophos Anti-Virus for Windows system requirements
This article lists the supported platforms for Sophos Anti-Virus protection for Windows on Sophos Endpoint Security and Control.
View ArticleIndex of system requirements for all Sophos products
System Requirements: Landing page for all products
View ArticleSophos XG Firewall: Access server is coredumping in some cases if CAA is used
In some cases when using CAA on Android / IOS / Windows Devices the access server might coredump. This isn't happening in all cases.
View ArticleSophos Central Email: Smart Banners Frequently Asked Questions (FAQs)
This article answers the frequently asked questions on Smart Banners.
View ArticleAdvisory: Sophos Central - Some reports of customers not able to delete...
We received some reports with some Customers not able to delete devices from the Devices List - Intermittent.
View ArticleSophos Anti-Virus for Linux and UNIX: Changes to supported platforms
This article describes changes that Sophos plans to make to the platforms that are supported by the Sophos Anti-Virus for Linux and UNIX products.
View ArticleHow to Migrate Sophos Phish Threat version 1 campaigns to version 2
Sophos Phish Threat now allows customers to migrate their Phish Threat version 1 campaigns to version 2.
View ArticleSophos Central: Supported languages
This article provides the supported languages of the Sophos Central Managed Endpoint products and dashboards.
View ArticleSophos Endpoint Defense: How to recover a tamper protected system
This article describes how to recover a tamper protected system if the tamper protection password was lost and the client cannot receive a new policy with a known password.
View ArticlePureMessage: Retirement calendar for supported platforms and operating systems
This article provides information on the retirement of platforms and operating systems that are supported by PureMessage.
View ArticleSophos Firewall: How To Create a Source NAT rule for the Email Server(Legacy...
Network Address Translation (NAT) is the process of rewriting the source addresses of IP packets as they pass through a router or firewall.
View ArticleSAV for UNIX: AIX fails to update over UNC after upgrading to 9.14.0
Due to a defect, UNC updating may break if an IPv6 address is present. Only impacts version 9.14.0.
View ArticleSophos XG & UTM Firewall: Hardware Compatibility
This article provides a statement regarding the supported hardware for XG and UTM Firewall software deployments.
View ArticlePureMessage for Microsoft Exchange: Troubleshooting spam rules download problems
A general troubleshooting guide for when PureMessage Spam rules fail to update.
View ArticleSophos XG Firewall: How to DNAT to an internal server
This article explains how you can publish an internal server in the LAN or DMZ, over the Internet with a Sophos XG Firewall.
View ArticleSophos Mobile 9.5 - What's New
This article provides an overview about the new features and changes introduced with Sophos Mobile 9.5.
View ArticleSophos Anti-Virus for Mac: Removal tool
This article provides a standalone tool to remove the installation of Sophos Anti-Virus for Mac.
View ArticleSophos Endpoint Security and Control: Retirement calendar for supported...
Retirement is when all urgent software fixes, protection updates and support will end. The date shown is the last date for support.
View ArticleSophos product and platform retirements
This article lists the retirement calendar for all Sophos products, platforms, and OS.
View ArticleKnown Issues List for Sophos Products
List of known issues reviewed and acknowledged by Sophos for Sophos XG Firewall, Intercept X, iView, UTM 9, Firewall Manager, Wireless, Central, Sophos for Virtual Environments, Central Device...
View ArticleMTR on Linux - does not support clone de-duplication with this release
Cloned de-duplication is not supported for Sophos MTR Managed Threat Response for Linux
View ArticlePureMessage for Microsoft Exchange: Error 0x80070005 The administration...
When a user attempts to log on to the PureMessage Administration console, the error 0x80070005 'The administration console is unable to connect to the local/remote server' is returned.
View ArticleSophos Update Manager: How to configure SUM to update during a specific time...
This article explains how to change your SUM so that virus engine version and SUM versions are only checked for/updated in a specific window of time during the day while leaving threat detection data...
View ArticleSophos XG Firewall: Latest Hotfix versions for SFOS
This article covers the latest hotfix versions for the different SFOS versions.
View ArticleSophos XG Firewall: How to configure High Availability
High Availability (HA) is a clustering technology which is used to maintain uninterrupted service in the event of power, hardware or software failure. Sophos Firewall devices can be configured in...
View ArticleSophos XG Firewall: How to automate the pattern update in Air Gap environment
This article describes how to automate the process of pattern update when multiple XG Firewalls are deployed in an air-gapped / physically isolated environment.
View ArticleSophos XG Firewall: How to block video streaming and files
This article describes the steps on how to block video streaming using a web policy.
View ArticleSophos XG Firewall: Where to check how much of the Quarantine Area is being...
The percentage of the Quarantine Area filled (by quarantined spam and virus infected messages) is found in Protect > Email > SMTP Quarantine under Total Utilization (Malware + Spam).
View ArticleRegulatory compliance documents of Sophos SG/XG appliances, UTM appliances,...
This article provides the regulatory compliance documents of Sophos SG/XG appliances, UTM appliances, RED appliances, and Access Points.
View ArticleSophos UTM: How to setup up High Availability in Hot-Standby (Active-Passive)...
This article describes how to configure High Availability (HA) for the Sophos UTM in Hot-Standby (Active-Passive) or Cluster (Active-Active) mode.
View ArticleSophos XG Firewall: How to forward GRE traffic over IPSec
Generic Routing Encapsulation (GRE) is a simple IP packet encapsulation protocol.
View ArticleSophos Firewall: How to upgrade the firmware
This article shows how to upgrade the firmware of the Sophos Firewall device to the latest version.
View ArticleInformation on Sophos Update Manager (SUM) 1.7.1
This article provides information on Sophos Update Manager (SUM) 1.7.1.
View ArticleLatest version of Sophos products
This article lists the latest software versions of Sophos products.
View ArticleSophos Enterprise Console and Sophos Central: Supported Windows Endpoint and...
This article provides a list of supported Windows Endpoint and Server platforms for Sophos Enterprise Console and Sophos Central.
View ArticleSophos Mobile: How to change the synchronization value for managed devices
This article describes how to change the synchronization value for iOS and Android devices.
View ArticleSophos Enterprise Console: How to change the password for Sophos Update...
How to change the password for Sophos Update Manager (SUM)
View ArticleSophos Enterprise Console: How to find the Sophos license type
This article explains how to locate your license name from the Sophos Enterprise Console (management server).
View ArticleSophos Mobile: How does the Sophos Mobile assign an ActiveSync ID to Android...
This article describes the initial email synchronization process of an Android device trying to receive emails via the Sophos Mobile Control Server/ EAS Proxy.
View ArticleSophos XG Firewall v17: Understanding "Invalid Traffic" log entries caused by...
This articles explains why the "Invalid Traffic" log entries shown in Log Viewer.
View ArticleSophos Update Manager: Check of update source failed due to unexpected error...
On new installations update wizard returns an error after entering the credentials in the SUM
View ArticleSophos Central Intercept X, Central Server Intercept X Advanced and Sophos...
A hotfix build of Sophos Central Intercept X, Central Server Intercept X Advanced and Sophos Exploit Prevention is available to allow customer testing of issues
View ArticleSophos Endpoint for macOS - Intermittent hang of web browsing
Sophos support has had reports of Apple Mac OS systems where web browsing stops while Sophos is installed. Currently this is under high priority investigation do determine the cause and correct the...
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