How to enable trace logging for the Sophos Management Service
Management service trace logging is not just for the management service failing to start but also for a lot of issues that occur inside the console.
View Article'Sophos Enterprise Console 5.1.0 Installation Failed' message - During an...
The Server MSI log also returns the error message: MessageQueuingExecuteUninstall: Error 0x80070032: Domain SIDs not supported. Also "msi failed", error code: 1603
View ArticleRecommended vendor exclusions for use with Sophos products (windows)
Anti-Virus exclusions for third-party applications as recommended by the vendor and articles relating to errors caused by incorrectly set exclusions
View ArticleSophos NAC: Signature file dates appear to be out-of-date
The signature file dates for anti-virus or anti-spyware applications may appear to be out-of-date in the server task status control if the latest signature file has not been retrieved by the Current...
View ArticleHow to create an APNs certificate with the APNs certificate Wizard
To use the built-in Mobile Device Management (MDM) protocol of devices running Apple iOS 4 (or higher), Sophos Mobile Control must use Apple’s Push Notification service (APNs) to trigger the iOS...
View ArticleSafeGuard Easy Device Encryption: Changing the computer name on a computer...
How to change the computer name if SafeGuard Easy is installed on the machine
View ArticleUpdating your JAVA installation on an SMC server
This article outlines particular requirements you need to be aware of when planning to update your JAVA installation on an SMC server.
View ArticleInformation on the Flame Worm
The Flame worm (aka Flamer, Skywiper, W32/Flame-A) is a piece of malware that is getting a lot of media attention
View ArticleWhen installing an SCEP profile it fails with the error message "The...
This article describes an error which can occur if an incorrect configured SCEP profile is sent to an iOS device using Sophos Mobile Control
View ArticleSafeGuard Device Encryption: Credential provider wrapping templates
You can configure SafeGuard Enterprise to use a different Credential Provider than the Windows Credential Provider while keeping the SSO functionality to the users keyring.
View ArticleSophos Anti-Virus for Windows: Error 1935 during installation
Error 1935 is displayed in the MSI logging in conjunction with 0x80070422.
View ArticleError: '0x80004005 Missing required file Program Directory: C:\Program...
This issue results from the failure to download the mcescan.cab file within the 1 minute download timeout.
View ArticleParental Control users on Mac OS X 10.6 are unable to browse to any website.
Parental Control users on Mac OS X 10.6 are unable to browse to any website.
View ArticleYou don't have permission to use the application 'SophosUIServer.'
When logging on to a Mac you see the following warning: You don't have permission to use the application "SophosUIServer."
View ArticleAstaro Security Gateway: How to configure Tunnelblick SSL VPN Client on a MAC OS
This article describes, how to configure the Tunnelblick SSL VPN Client on a Mac.
View ArticleSophos Anti-Virus for Linux v9: Fanotify Overview
Overview of Fanotify support for On-Access scanning in SAV9
View ArticleCurrent versions of Sophos products
This article lists the current versions of Sophos products.
View ArticleSystem requirements for Antivirus protection for Mac
System requirements for Antivirus protection for Mac
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