End of life for SAV fixed version packages
This article lists the dates for end of support/retirement of fixed packages.
View ArticleIs it possible to prevent users from deleting profiles on iOS devices?
Users can remove configuration profiles on their iOS devices, hence bypassing certain restirction. Is there a way to prevent this?
View ArticleHow to uninstall Sophos Mobile Security for Android
To be able to uninstall Sophos Mobile Security, you have to deactivate the device administrator capability of Sophos Mobile Security.
View ArticleSophos Anti-Virus for NetApp: Users report difficulties saving or creating...
Users report difficulties saving or creating Microsoft Office documents on the filer. Other symptoms may occur if the user's profile is located on a NetApp filer.
View ArticleSophos Mobile Security PUA detection changed
Sophos Mobile Security PUA detection changed
View ArticleEnabling File and Printer Sharing with Windows XP Service Pack 2 (SP2) and...
When Windows XP Service Pack 2 (SP2), or Windows 2003 Service Pack 1 (SP1), is installed, 'File and Printer Sharing' may be disabled by default in the Windows Firewall. In some circumstances you will...
View ArticleSophos support for Windows 8 and Windows Server 2012 - Overview
Sophos support for Windows 8 and Windows Server 2012 - Overview
View ArticleHow to uninstall your Sophos product
This document provides links to articles that describe how to remove a range of Sophos products from your system.
View ArticleSophos products that have been retired
This article provides information on retired Sophos products.
View ArticleRetirement calendar for Sophos endpoint products, management consoles, and...
Retirement calendar for Sophos Endpoint products and PureMessage
View ArticleSophos SafeGuard Disk Encryption (SDE): how to create a bootable Emergency CD
This article explains how to create a bootable recovery CD using the emergency disk wizard. It also provides a link to download the Sophos SDE emergency CD .iso file.
View ArticleSophos SafeGuard Disk Encryption (SDE): glossary
This articles defines some commonly used terms for Sophos SafeGuard Disk Encryption.
View ArticleIs it possible to move a SafeGuard Enterprise Client from one Domain to another?
In general moving a SGN Client from one Domain to another is possible. However, it requires an analysis of the system and the present structure.
View ArticleSafeGuard Enterprise: What is the difference between a Service Account User...
What is the difference between the SafeGuard Enterprise Service Account User and the POA user?
View ArticleRecommended on-access scanning settings for 9.7
In normal use you should run Sophos Anti-Virus for Windows 2000+ with the default settings. The more items you check, particularly with on-access scanning, the more system resources will be taken up by...
View ArticleSophos Anti-Virus SBE: Installing to a computer on which other Sophos...
This document outlines which Sophos products are detected by the installers for Sophos Anti-Virus Small Business Edition (SBE), and the effects of installing Sophos Anti-Virus SBE on computers on which...
View ArticleEnterprise Console shows the error: Failed to open Connection. 0x80040603
Another issue with the Management service not starting and preventing the console or control center from opening.
View ArticleEnterprise Console: error a04b0008
In Enterprise Console the following error code and error message are reported: a04b0008 The attempt to delete the infected file [filename] failed.
View ArticleCould not get a valid state for MSSQL$SOPHOS (# 0) - Ensure this service is...
This article explains how to fix this error.
View ArticleOverview: What is a Potentially Unwanted Application (PUA)?
This article gives an overview of PUA scanning and cleaning, and provides links to relevant articles and documentation.
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