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End of life for SAV fixed version packages

This article lists the dates for end of support/retirement of fixed packages.

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Is it possible to prevent users from deleting profiles on iOS devices?

Users can remove configuration profiles on their iOS devices, hence bypassing certain restirction. Is there a way to prevent this?

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How to uninstall Sophos Mobile Security for Android

To be able to uninstall Sophos Mobile Security, you have to deactivate the device administrator capability of Sophos Mobile Security.

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Sophos Anti-Virus for NetApp: Users report difficulties saving or creating...

Users report difficulties saving or creating Microsoft Office documents on the filer. Other symptoms may occur if the user's profile is located on a NetApp filer.

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Sophos Mobile Security PUA detection changed

Sophos Mobile Security PUA detection changed

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Enabling File and Printer Sharing with Windows XP Service Pack 2 (SP2) and...

When Windows XP Service Pack 2 (SP2), or Windows 2003 Service Pack 1 (SP1), is installed, 'File and Printer Sharing' may be disabled by default in the Windows Firewall. In some circumstances you will...

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Sophos support for Windows 8 and Windows Server 2012 - Overview

Sophos support for Windows 8 and Windows Server 2012 - Overview

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How to uninstall your Sophos product

This document provides links to articles that describe how to remove a range of Sophos products from your system.

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Sophos products that have been retired

This article provides information on retired Sophos products.

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Retirement calendar for Sophos endpoint products, management consoles, and...

Retirement calendar for Sophos Endpoint products and PureMessage

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Sophos SafeGuard Disk Encryption (SDE): how to create a bootable Emergency CD

This article explains how to create a bootable recovery CD using the emergency disk wizard. It also provides a link to download the Sophos SDE emergency CD .iso file.

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Sophos SafeGuard Disk Encryption (SDE): glossary

This articles defines some commonly used terms for Sophos SafeGuard Disk Encryption.

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Is it possible to move a SafeGuard Enterprise Client from one Domain to another?

In general moving a SGN Client from one Domain to another is possible. However, it requires an analysis of the system and the present structure.

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SafeGuard Enterprise: What is the difference between a Service Account User...

What is the difference between the SafeGuard Enterprise Service Account User and the POA user?

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Recommended on-access scanning settings for 9.7

In normal use you should run Sophos Anti-Virus for Windows 2000+ with the default settings. The more items you check, particularly with on-access scanning, the more system resources will be taken up by...

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Sophos Anti-Virus SBE: Installing to a computer on which other Sophos...

This document outlines which Sophos products are detected by the installers for Sophos Anti-Virus Small Business Edition (SBE), and the effects of installing Sophos Anti-Virus SBE on computers on which...

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Enterprise Console shows the error: Failed to open Connection. 0x80040603

Another issue with the Management service not starting and preventing the console or control center from opening.

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Enterprise Console: error a04b0008

In Enterprise Console the following error code and error message are reported: a04b0008 The attempt to delete the infected file [filename] failed.

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Could not get a valid state for MSSQL$SOPHOS (# 0) - Ensure this service is...

This article explains how to fix this error.

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Overview: What is a Potentially Unwanted Application (PUA)?

This article gives an overview of PUA scanning and cleaning, and provides links to relevant articles and documentation.

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