Troubleshooting SQL Server login failures (18456 errors)
Troubleshooting SQL Server login failures (18456 errors)
View ArticleDashboard link fails to remove EM Library from Enterprise Console 4 dashboard
Following an upgrade from Enterprise Console version 3 to version 4, and the migration of the Sophos Update Manager (SUM), the link provided on the dashboards fails to remove EM library from the...
View ArticleAdministrator's rollout guide for potentially unwanted application (PUA)...
This article describes some of the issues relating to potentially unwanted application (PUA) protection, and outlines a system for phased deployment of PUA protection across your network.
View ArticleDatabase connection fails with: Test connection failed because of an error...
Test connection failed because of an error initializing provider. Cannot open database 'SOPHOS50' requested by the login. The login failed.
View ArticleSophos Management Service: significant files and registry entries
This article lists the significant files and registry keys for the Sophos Management Service.
View ArticleOn large networks Sophos Patch assessments take an excessive time to be...
A 2008 R2 server is a member of a domain but a local account is used to run the Patch related services on the Sophos Management Server.
View ArticleCannot delete a sub-estate from the console on a German-language computer -...
A transient error has occurred. -- error: 0x8007000E
View ArticleEnterprise Console dashboard shows a critical warning triangle and sends an...
Even though SUM is up to date the SEC dashboard show a warning triangle and sends an email alert that the last update was older than critical.
View Article'Block bridged' for wireless networks also blocks 3G modems
After configuring 'Block bridged' for wireless networks, in a Sophos device control policy, 3G modems do not work.
View ArticleHow to remove malware from within the Temporary Internet Files (or other...
When virus or PUA has been found within the browser's cache folder
View ArticleUse Sophos Bootable Anti-Virus scans not able to mount when dealing with...
SBAV Disinfect Scan not able to mount when dealing with Troj/TdlMbr-C - the volume doesn’t have a valid ntfs
View ArticleSophos SafeGuard Disk Encryption for Mac: Supports only one SafeGuard...
In order to use the new feature of SafeGuard Disk Encryption for Mac 6.0 "Display of status data in the SafeGuard Management Center and Inventory reporting with SafeGuard Enterprise 6.0", you must...
View ArticleHow to obtain the PureMessage Domino licence file - Toolkit.lic
How to obtain and implement a new PureMessage for Notes/Domino licence
View ArticleSophos Anti-Virus for NetWare: Excluding files from scanning
Exclusion handling for Sophos Anti-Virus for NetWare from version 3.74 onward has been enhanced. The exclusions will apply to Realtime, Scheduled and Immediate scanning.
View ArticleSbeConsole.exe - Unable to Locate Component
This application has failed start because EMTrace.dll was not found. Re-installing the application may fix this problem.
View ArticleError 00000002 - Missing command line switch value
The Sophos Patch Agent fails to be deployed with error '00000002 Missing command line switch value'
View ArticleRemote Enterprise Console "Not a member of sub-estates" when accessing from...
When attempting to connect a remote enterprise console from a trusted ( 2way ) child sub domain you have an increase in token size because of the additional active directory information, causing...
View ArticleSophos Anti-Virus for Windows: Error 1935 during installation
Error 1935 is displayed in the MSI logging in conjunction with 0x80070422.
View ArticleUpdate Failure: Synchronization of protection data failed as a required part...
The update manager fails to sync a package due to the package not being found in the Sophos warehouse
View ArticleEnterprise Console: Clients report Insufficient memory. [0xe03d000b]
Enterprise Console: Clients report Insufficient memory. [0xe03d000b]
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