How to deploy the Sophos Cloud software
This article details how to deploy the Sophos Cloud installer.
View ArticleMethods for automating the deploying of Sophos Cloud software to Windows...
How to deploy Sophos Cloud endpoint software to Windows computers using common deployment methods.
View ArticleDiagnostic logging in http.log
This article shows the new diagnostic fields extended to the WebFilter Log (http.log).
View ArticleHow to use device specific Authentication in Sophos UTM?
This article explains how to configure device specific authentication in the Web protection of Sophos UTM.
View ArticleSoftware subscriptions in Enterprise Console with licenses issued in June...
This article describes software subscriptions as they apply to Enterprise Console for customers with licenses issued in June 2013 or later.
View ArticleGlossary of Terms for new features and components of Endpoint 10
The following article provides a glossary of terms for new components added in Endpoint Security and Control version 10
View Article401 errors following the deletion of a computer in Sophos Cloud
401 errors shown in the MCS client log following the deletion of a computer.
View ArticleComputer fails to register due to computer configuration or username
Sophos Cloud endpoint fails to register due to invalid XML in the computer status information.
View ArticleWeb pages are slow to load when Sophos Anti-Virus 10.3.7 is installed
Under certain conditions, browsing the web is very slow when Sophos Anti-Virus 10.3.7 is installed.
View ArticleUnderstanding how Sophos reports virus protection is 'out of date' to Windows...
From Windows XP (SP2) Windows Security Center can report if your virus protection is out of date, this article describes how this is determined for Sophos.
View ArticleAnalyzing client-server communication issues in SafeGuard Enterprise
This article provides a link to a troubleshooting document which can help you to analyze communication issues between client and cerver
View ArticleSophos Anti-Virus for Linux 4.x: changes to version numbering system
This article details how and why the version numbers for Sophos Anti-Virus version 4 are changing.
View ArticleWhere is my activation email for Sophos Cloud?
Steps to help you find the Sophos Cloud activation email
View ArticleHow do I know which operating system my computer is running?
Follow through these questions to discover which operating system your computer is running.
View ArticleBasic troubleshooting for Sophos Endpoint Security and Control
How to troubleshoot issues that may be caused by the endpoint products. This could be anything from a conflict with another application to performance issues seen on a client machine.
View ArticleInstallation of Sophos Endpoint fails with 'Failed to remove RMS adapter...
A Sophos Cloud or UTM managed endpoint installation fails to remove the Sophos RMS AdapterStorage folder.
View ArticleSophos Cloud installer return codes
This article lists a number of return codes as returned by SophosInstall.exe.
View ArticleRemoving malware from a computer running Mac OS X
Detailed instructions, with screenshots, for removing malware from a Mac OS X computer
View ArticleHow to enable the Backend Authentication for Hotspot
This article provides the configuration steps needed to enable the Backend Authentication for your Hotspot on the UTM.
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